Help Desk Manager Jobs in Severn, MD
- General Dynamics Information Technology
- Washington, DC (24 miles from Severn, MD)
- 22 hours ago
- Washington, DC (24 miles from Severn, MD)
- 22 hours ago
Team player with good communication, organizational, and strong interpersonal skills. - Able to prioritize and drive to results with a high emphasis on quality Experience using IT Service Management...
In Person- Koniag Government Services
- Washington, DC (24 miles from Severn, MD)
- 1 day ago
- Washington, DC (24 miles from Severn, MD)
- 1 day ago
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
In PersonApplication Support Specialist- Secret Clearance
- ABBTECH Professional Resources, Inc.
- Washington, DC (24 miles from Severn, MD)
- 6 days ago
- Washington, DC (24 miles from Severn, MD)
- 6 days ago
Application Support Specialist - Secret Clearance JOB DESCRIPTION As an Application Support Specialist for FinLABs AWS-based analytics environment, you will provide crucial technical support and troubleshooting...
In Person- Penta Group
- Washington, DC (24 miles from Severn, MD)
- 7 days ago
- Washington, DC (24 miles from Severn, MD)
- 7 days ago
Participate in or lead projects involving new tools, service enhancements, and support process improvements - Oversee helpdesk tools for ticketing, remote support, and asset management. -- Maintain...
In Person- AINS LLC DBA OPEXUS
- Washington, DC (24 miles from Severn, MD)
- 12 days ago
- Washington, DC (24 miles from Severn, MD)
- 12 days ago
Role Summary: As the GLAAS Help Desk Manager, you’ll lead the USAID Global Acquisition and Assistance System (GLAAS) Tier 2 Solution Center....
Hybrid- General Dynamics Information Technology
- Washington, DC (24 miles from Severn, MD)
- 13 days ago
- Washington, DC (24 miles from Severn, MD)
- 13 days ago
Provides remote support access through desktop mirroring and other remote access applications for worldwide sites. Maintains current knowledge of relevant technology as assigned....
In Person- Insight Global
- Derwood, MD (24 miles from Severn, MD)
- 22 days ago
- Derwood, MD (24 miles from Severn, MD)
- 22 days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- CALIBRE Systems
- Washington, DC (24 miles from Severn, MD)
- 26 days ago
- Washington, DC (24 miles from Severn, MD)
- 26 days ago
Management Training Help Desk Management Supervisory Responsibility CRM has oversight of the Help Desk Agents Work Environment This is a remote Opportunity Required Skills B.S. degree in business,...
In Person- Apex Systems
- Washington, DC (24 miles from Severn, MD)
- 29 days ago
- Washington, DC (24 miles from Severn, MD)
- 29 days ago
Establish procedures and workflows to deliver consistent, high-quality IT support aligned with HUD OIG BOSS requirements....
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Hyattsville, MD (18 miles from Severn, MD)
- 30+ days ago
- Hyattsville, MD (18 miles from Severn, MD)
- 30+ days ago
Preferred: * Information Technology Infrastructure Library (ITIL) v4 certification. * A Microsoft operating system environment certification (e.g., Windows 10, Windows 11, or Microsoft Server 2019,...
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (18 miles from Severn, MD)
- 30+ days ago
- Silver Spring, MD (18 miles from Severn, MD)
- 30+ days ago
support....
HybridHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics
- Annapolis, MD (11 miles from Severn, MD)
- 30+ days ago
- Annapolis, MD (11 miles from Severn, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person- Jobs for Humanity
- Baltimore, MD (12 miles from Severn, MD)
- 30+ days ago
- Baltimore, MD (12 miles from Severn, MD)
- 30+ days ago
About this position The Help Desk Manager plays a critical role in leading day-to-day IT support operations while driving long-term improvements across the service function....
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (5 miles from Severn, MD)
- 30+ days ago
- Annapolis Junction, MD (5 miles from Severn, MD)
- 30+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In Person5Yrs Deskside Support Specialist
- AHU Technologies
- Washington, DC (24 miles from Severn, MD)
- 30+ days ago
- Washington, DC (24 miles from Severn, MD)
- 30+ days ago
Provide assistance with installation, operation, and maintenance of District-owned desktop software, including operating systems (both Windows and Apple), off-the-shelf products (e.g....
In PersonDemographic Data for Severn, MD
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Salary for Help Desk Manager Jobs in Severn, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Severn, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Apple OS X
- IT Strategy
- Healthcare IT
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- IT Service Management
- Windows Server
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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