IT HelpDeskManager responsibilities Provides support and expertise on Windows OS and Mac OS devices, including imaging, troubleshooting software and hardware, and deploying to end users....
Zachary Piper Solutions is seeking an Operations Support Center (OSC) Lead Help Desk Lead to provide expertise to a federal client in support of their mission critical systems in defense of our...
Zachary Piper Solutions is seeking a Help Desk Lead to join a federal client to support their mission-critical homeland defense systems out of the Annapolis Junction, MD site. This position...
Responsibilities & Qualifications RESPONSIBILITIES Team Leadership & Development: Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork,...
Summary: VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace, and...
Business Analyst Lead (Help Desk/Trainer) Cohere Technology Group View Employer's ProfileFOLLOW EMPLOYER Today Top Secret/SCI Unspecified Full Scope Polygraph IT - Support Bethesda, MD...
For $25/hr, a global logistics company is looking for a deskside support technician to work on-site in their 3M sq. ft Maryland warehouse. This person will be the sole IT support specialist...
As an IT HelpDeskManager... You will manage day-to-day operations of an enterprise help desk support team within the Help Desk/Desktop Service group, supporting over 9,000 internal customers....
Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary...
Sr. Support Center (Service Desk) Manager Employment Type: Full Time, Mid-level Department: Information Technology CGS is seeking a Support Center (Service Desk) Manager to join our team...
Moving to Maryland? Find some basic demographic data about Maryland below.
Local
National
6,176,902
140,318
Help Desk Manager Online Courses and Training Opportunities
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To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
A verifiable Certificate of Completion is presented to all students who undertake this course. Present this certificate to the Project Management Institute (PMI) for 6 PDUs Your primary...
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Help Desk Managers in Maryland offer the following education background
Bachelor's Degree
40.8%
Associate's Degree
17.7%
Master's Degree
14.5%
Vocational Degree or Certification
12.7%
High School or GED
10.6%
Some College
2.5%
Doctorate Degree
0.8%
Some High School
0.4%
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