Help Desk Manager Jobs in Riverdale, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Mount Rainier, MD (3 miles from Riverdale, MD)
- 7 hours ago
- Mount Rainier, MD (3 miles from Riverdale, MD)
- 7 hours ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonApplication Support Manager (ASM)
- NCI Information Systems
- Washington, DC (8 miles from Riverdale, MD)
- 1 day ago
- Washington, DC (8 miles from Riverdale, MD)
- 1 day ago
A minimum of five (5) years of experience supporting modernized or legacy applications and managing and leading an applications support staff with skills applicable to a project environment, similar...
In PersonApplication Support Specialist Application Support Specialist
- Leidos
- Reston, VA (22 miles from Riverdale, MD)
- 3 days ago
- Reston, VA (22 miles from Riverdale, MD)
- 3 days ago
Leidos offers a voluntary well-being benefit program to help support employees on their personal wellness journey and earn rewards....
Remote- Computer World Services
- Washington, DC (8 miles from Riverdale, MD)
- 3 days ago
- Washington, DC (8 miles from Riverdale, MD)
- 3 days ago
Install and troubleshoot all Microsoft Operating System Software and office automation software in use on the currently supported desktop....
In PersonEpic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Arlington, VA (10 miles from Riverdale, MD)
- 4 days ago
- Arlington, VA (10 miles from Riverdale, MD)
- 4 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In PersonSenior Manager Application Support
- Freddie Mac
- McLean, VA (13 miles from Riverdale, MD)
- 5 days ago
- McLean, VA (13 miles from Riverdale, MD)
- 5 days ago
BEAM have the greatest understanding of applications and the implications to business process within the standard infrastructure support team....
In Person- Reliant Technology
- Washington, DC (8 miles from Riverdale, MD)
- 5 days ago
- Washington, DC (8 miles from Riverdale, MD)
- 5 days ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonSenior IT Service Desk Manager Senior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (21 miles from Riverdale, MD)
- 6 days ago
- Fort Belvoir, VA (21 miles from Riverdale, MD)
- 6 days ago
Document all support requests and troubleshooting processes in the ticketing system, ensuring data quality for performance analysis....
In PersonApplication Support Specialist
- Leidos
- Merrifield, VA (17 miles from Riverdale, MD)
- 6 days ago
- Merrifield, VA (17 miles from Riverdale, MD)
- 6 days ago
This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...
In PersonOperations Support Manager, Senior
- Leidos
- Odenton, MD (12 miles from Riverdale, MD)
- 6 days ago
- Odenton, MD (12 miles from Riverdale, MD)
- 6 days ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In PersonHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (8 miles from Riverdale, MD)
- 8 days ago
- Washington, DC (8 miles from Riverdale, MD)
- 8 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics
- Washington, DC (8 miles from Riverdale, MD)
- 9 days ago
- Washington, DC (8 miles from Riverdale, MD)
- 9 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- Strategic Resources
- Washington, DC (8 miles from Riverdale, MD)
- 12 days ago
- Washington, DC (8 miles from Riverdale, MD)
- 12 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Arlington, VA (10 miles from Riverdale, MD)
- 12 days ago
- Arlington, VA (10 miles from Riverdale, MD)
- 12 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Orbis Sibro, Inc.
- Washington, DC (8 miles from Riverdale, MD)
- 12 days ago
- Washington, DC (8 miles from Riverdale, MD)
- 12 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In PersonDemographic Data for Riverdale, MD
Moving to Riverdale, MD? Find some basic demographic data about Riverdale, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Riverdale, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Riverdale, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- SQL Server Integration Services
- Server Administration
- Knowledge Management
- IT Service Management
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Agile
- Customer Satisfaction
- Estimating
- Continuous Improvement
- Liaison
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Risk Management
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Coaching
- Mentoring
- Employee Development
- Flexibility
- Bachelor's Degree
- Project Management
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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