Help Desk Manager Jobs in Dundalk, MD
Operations Support Manager, Senior
- Leidos
- Odenton, MD (18 miles from Dundalk, MD)
- 1 day ago
- Odenton, MD (18 miles from Dundalk, MD)
- 1 day ago
The National Security Sector (NSS) seeks a highly qualified and trained Senior Business Operations Support Manager, to lead the daily operations of the Leidos Program Management Office (PMO) to support...
In Person- Insight Global
- Windsor Mill, MD (16 miles from Dundalk, MD)
- 11 days ago
- Windsor Mill, MD (16 miles from Dundalk, MD)
- 11 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In PersonHelp Desk Supervisor - TS/SCI w/Poly
- General Dynamics Information Technology
- Annapolis Junction, MD (18 miles from Dundalk, MD)
- 45+ days ago
- Annapolis Junction, MD (18 miles from Dundalk, MD)
- 45+ days ago
Regular Clearance Level Must Currently Possess: Top Secret SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI + Polygraph Public Trust/Other Required: None Job Family: Technical Support...
In PersonDemographic Data for Dundalk, MD
Moving to Dundalk, MD? Find some basic demographic data about Dundalk, MD below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Dundalk, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Dundalk, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Apple OS X
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- VoIP
- Operating Systems
- IT Support
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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