Help Desk Manager Jobs in Damascus, MD
Help Desk Supervisor/Sr. User Trainer
- Leidos
- Southern MD Facility, MD (24 miles from Damascus, MD)
- 3 days ago
- Southern MD Facility, MD (24 miles from Damascus, MD)
- 3 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In Person- Insight Global
- Windsor Mill, MD (23 miles from Damascus, MD)
- 6 days ago
- Windsor Mill, MD (23 miles from Damascus, MD)
- 6 days ago
as a Team Lead for a Help Desk support team. 2 years of experience providing Tier 2 IT support services to customers. 2 years of experience using an IT Service Manager application for logging tickets...
In Person- Insight Global
- Derwood, MD (11 miles from Damascus, MD)
- 30+ days ago
- Derwood, MD (11 miles from Damascus, MD)
- 30+ days ago
This individual will be responsible for the following: -Supporting Montgomery County and performing support to computers, tablets and phones....
In Person- Insight Global
- Mc Lean, VA (22 miles from Damascus, MD)
- 30+ days ago
- Mc Lean, VA (22 miles from Damascus, MD)
- 30+ days ago
Provide support to employees of all companies and partners with technology issues both remotely and in-person....
In PersonIT Service Desk Manager / Hybrid - PMP & ITIL Certified /Secret or TS Cleared
- IBSS Corporation
- Silver Spring, MD (21 miles from Damascus, MD)
- 45+ days ago
- Silver Spring, MD (21 miles from Damascus, MD)
- 45+ days ago
support....
Hybrid- Integral Consulting Services Inc.
- McLean, VA (24 miles from Damascus, MD)
- 45+ days ago
- McLean, VA (24 miles from Damascus, MD)
- 45+ days ago
Qualifications Required: Bachelor's Degree with 5 years of experience in IT support 2 years of support as a Help Desk Manager ITIL v4 Certified Secret Clearance Preferred: Experience in implementing...
In PersonService Desk Request Queue Manager
- Link Solutions, Inc.
- Adelphi, MD (24 miles from Damascus, MD)
- 45+ days ago
- Adelphi, MD (24 miles from Damascus, MD)
- 45+ days ago
Experience with incident management within the ServiceNow Information Technology Service Management (ITSM) platform....
In PersonDemographic Data for Damascus, MD
Moving to Damascus, MD? Find some basic demographic data about Damascus, MD below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Damascus, MD
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Damascus, MD offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Remote Support
- Apple OS X
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Drupal CMS
- IT Service Management
- Knowledge Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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