Customer Service Manager Jobs in Springfield, MA

1-15 of 21 Jobs

Customer Service Manager

  • Stop & Shop
  • Feeding Hills, MA (4 miles from Springfield, MA)
  • 4 hours ago
  • Feeding Hills, MA (4 miles from Springfield, MA)
  • 4 hours ago

We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success....

In Person

Customer Experience Manager

  • Home Depot
  • Hadley, MA (17 miles from Springfield, MA)
  • 1 day ago
  • Hadley, MA (17 miles from Springfield, MA)
  • 1 day ago

Position Purpose: Customer Experience Managers (CXM) are members of the store leadership team that oversees execution of store standards across the entire store, including customer service,...

In Person

Customer Service Lead - Part-Time

  • Burlington
  • Bloomfield, CT (18 miles from Springfield, MA)
  • 2 days ago
  • Bloomfield, CT (18 miles from Springfield, MA)
  • 2 days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

In Person Part Time

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

  • Whole Foods Market
  • South Windsor, CT (18 miles from Springfield, MA)
  • 3 days ago
  • South Windsor, CT (18 miles from Springfield, MA)
  • 3 days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

In Person

Client Service Coordinator: Bilingual/Spanish Speaking

  • The Village
  • Hartford, CT (22 miles from Springfield, MA)
  • 3 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 3 days ago

About The Village Ready to make a real impact in your community? The Village, a Connecticut Top Workplace for six years running, is looking for a Client Service Coordinator to be the first point...

In Person

Senior Relationship Banker

  • M&T Bank
  • Vernon, CT (19 miles from Springfield, MA)
  • 10 days ago
  • Vernon, CT (19 miles from Springfield, MA)
  • 10 days ago

Build relationships with non-branch business partners (e.g. business bankers, mortgage loan originators). Perform basic sales duties....

In Person

Relationship Banker - Vernon Tri City Plaza - Vernon, CT

  • JP Morgan
  • Vernon, CT (19 miles from Springfield, MA)
  • 13 days ago
  • Vernon, CT (19 miles from Springfield, MA)
  • 13 days ago

Dodd Frank/Truth in Lending Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

In Person

Banking Center Relationship Banker 2

  • Webster Bank
  • Hartford, CT (22 miles from Springfield, MA)
  • 14 days ago
  • Hartford, CT (22 miles from Springfield, MA)
  • 14 days ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions as needed....

In Person

Customer Service Supervisor - Full Time

  • Whole Foods
  • Hadley, MA (17 miles from Springfield, MA)
  • 15 days ago
  • Hadley, MA (17 miles from Springfield, MA)
  • 15 days ago

Assists with scheduling and supervision of Store Support Team Members as well with the as day-to-day flow of the department. Supports the Store Support Team Leader and Associate Team Leader(s) to...

In Person Full Time

Customer Experience Manager

  • Five Below, Inc.
  • Chicopee, MA (4 miles from Springfield, MA)
  • 16 days ago
  • Chicopee, MA (4 miles from Springfield, MA)
  • 16 days ago

At Five Below our growth is a result of the people who embrace our purpose: We know life is way better when you are free to Let Go & Have Fun in an amazing experience, filled with unlimited...

In Person

Client Services Manager

  • Garda World Security
  • Windsor, CT (17 miles from Springfield, MA)
  • 17 days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 17 days ago

Join GardaWorld as a Security Client Services Manager Where Service Excellence Meets Impact! As a Security Client Services Manager, youll be the trusted link between our clients and our...

In Person

Customer Experience Manager

  • Michaels Stores
  • Hadley, MA (17 miles from Springfield, MA)
  • 23 days ago
  • Hadley, MA (17 miles from Springfield, MA)
  • 23 days ago

Store - HADLEY, MA Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store...

In Person

Client Relations Manager (Hybrid)

  • Broadridge
  • South Windsor, CT (18 miles from Springfield, MA)
  • 24 days ago
  • South Windsor, CT (18 miles from Springfield, MA)
  • 24 days ago

At Broadridge, we've built a culture where the highest goal is to empower others to accomplish more. If you're passionate about developing your career, while helping others along the way, come...

Hybrid

Relationship Banker, West Windsor, NJ Windsor, CT, USA

  • Santander
  • Windsor, CT (17 miles from Springfield, MA)
  • 25 days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 25 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

In Person

Relationship Banker, West Windsor, NJ

  • Santander
  • Windsor, CT (17 miles from Springfield, MA)
  • 28 days ago
  • Windsor, CT (17 miles from Springfield, MA)
  • 28 days ago

(OR) 12+ Months Experience in Retail Banking sales, financial services sales or consultative relationship sales role in a related industry, with proven success in establishing new customers, deepening...

In Person

Demographic Data for Springfield, MA

Moving to Springfield, MA? Find some basic demographic data about Springfield, MA below.


Local
National
146,445
2,449
Medium/Lg

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
IT Customer Service
When people think about IT, or information technology departments, they might imagine workers typing away in front of the light of their computer screens with little outside interaction during...

Salary for Customer Service Manager Jobs in Springfield, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Springfield, MA offer the following education background
Bachelor's Degree
35.6%
High School or GED
23.1%
Associate's Degree
14.6%
Master's Degree
12.1%
Vocational Degree or Certification
11.0%
Some College
2.0%
Doctorate Degree
0.9%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Springfield, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%