Customer Service Manager Jobs in Massachusetts

1-15 of 171 Jobs

Customer Service Manager

  • South Dennis, MA
  • 1 day ago
  • South Dennis, MA
  • 1 day ago

We are seeking a highly motivated and results-oriented Customer Service Manager to play a crucial role in driving positive community impact, operational excellence, and financial success....

Senior Client Service Manager

  • Norwell, MA
  • 2 days ago
  • Norwell, MA
  • 2 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Personal Lines Client Service Manager

  • Northborough, MA
  • 2 days ago
  • Northborough, MA
  • 2 days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Relationship Banker - Hyde Park Financial Center

  • Hyde Park, MA
  • moments ago
  • Hyde Park, MA
  • moments ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

Retail Customer Service Supervisor

  • Chicopee, MA
  • 4 hours ago
  • Chicopee, MA
  • 4 hours ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Relationship Banker II

  • Falmouth, MA
  • 9 hours ago
  • Falmouth, MA
  • 9 hours ago

Cross-sells the Bank's products and services by tailoring recommendations after exploring customer financial necessities and goals through needs-based conversations....

Banking Center Relationship Banker 1

  • Lexington, MA
  • 9 hours ago
  • Lexington, MA
  • 9 hours ago

Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions Support segmentation strategy by implementing sales, retention, and other bank initiatives...

Customer Success Manager

  • Boston, MA
  • 9 hours ago
  • Boston, MA
  • 9 hours ago

WE ARE ONLY OPEN TO HIRING IN GREATER INDIANAPOLIS, CHICAGO, ATLANTA OR BOSTON AREAS Are you ready to make a difference? At Greenlight Guru, our leading SaaS platform helps some of the world's...

Digital Customer Experience Manager

  • Boston, MA
  • 9 hours ago
  • Boston, MA
  • 9 hours ago

At CVS Health, we're building a world of health around every consumer and surrounding ourselves with dedicated colleagues who are passionate about transforming health care. As the nation's leading...

Relationship Banker I - Falmouth

  • Falmouth, MA
  • 9 hours ago
  • Falmouth, MA
  • 9 hours ago

Banking Center location....

PB Client Relations Manager Business Banking - Life Sciences

  • Boston, MA
  • 21 hours ago
  • Boston, MA
  • 21 hours ago

Demonstrated track record of managing the lending process from open to close....

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Relationship Banker ll

  • Barnstable, MA
  • 1 day ago
  • Barnstable, MA
  • 1 day ago

cashing, money orders & treasurer?...

The Customer Service Coordinator will support inside and outside sales representatives Responsibilities/Essential Functions: Responsible for increasing customer retention through process knowledge...

Remote Work

Customer Service Coordinator

  • Auburn, MA
  • 1 day ago
  • Auburn, MA
  • 1 day ago

Position Summary: A Penske Customer Service Coordinator is focused on working with customers to schedule preventative maintenance requests, coordinate outside repairs, plan and manage the shop...

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer service
None IBM SkillsBuild is a free education program focused on underrepresented communities that helps adult learners, high school and university students, and faculty develop valuable new skills and...

Salary for Customer Service Manager Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Massachusetts offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.5%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Massachusetts
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%


Other Career Titles

Here are some other career titles that require similar skills