Help Desk Manager Jobs in Pleasant Prairie, WI
Manager OF Application Support
- Insight Global
- Lake Forest, IL (20 miles from Pleasant Prairie, WI)
- 23 days ago
- Lake Forest, IL (20 miles from Pleasant Prairie, WI)
- 23 days ago
Lead Applications Operations COE for reliability and performance. Oversee offshore team and onsite resource; ensure 34 hours overlap. Daily hands-on engagement with client manager and ITC team....
In PersonDemographic Data for Pleasant Prairie, WI
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Salary for Help Desk Manager Jobs in Pleasant Prairie, WI
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Pleasant Prairie, WI offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Data Governance
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- SQL Server Integration Services
- Change Control
- Windows Server
- Service Delivery
- MacOS
- Mobile Device Management
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Optimization
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Agile
- Continuous Improvement
- Liaison
- Microsoft SharePoint
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Military Background
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Mentoring
- Flexibility
- Education Experience
- Bachelor's Degree
- Project Management
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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