Help Desk Manager Jobs in Herndon, VA
Senior Manager Application Support
- Freddie Mac
- McLean, VA (12 miles from Herndon, VA)
- 5 hours ago
- McLean, VA (12 miles from Herndon, VA)
- 5 hours ago
BEAM have the greatest understanding of applications and the implications to business process within the standard infrastructure support team....
In Person- Reliant Technology
- Washington, DC (19 miles from Herndon, VA)
- 6 hours ago
- Washington, DC (19 miles from Herndon, VA)
- 6 hours ago
Preferred Experience: HDI Support Center Manager ITIL Foundation or higher Other relevant service management certifications We are equal opportunity/affirmative action employers, committed to diversity...
In PersonSenior IT Service Desk Manager Senior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (22 miles from Herndon, VA)
- 23 hours ago
- Fort Belvoir, VA (22 miles from Herndon, VA)
- 23 hours ago
Document all support requests and troubleshooting processes in the ticketing system, ensuring data quality for performance analysis....
In PersonApplication Support Specialist
- Leidos
- Merrifield, VA (11 miles from Herndon, VA)
- 1 day ago
- Merrifield, VA (11 miles from Herndon, VA)
- 1 day ago
This is an exciting opportunity to use your experience helping the DoS FR team support the Consular Affairs mission to verify applicant identities, prevent issuing travel documents to those who pose...
In PersonHelp Desk Lead (with CIAC certification)
- Ascella Technologies
- Washington, DC (19 miles from Herndon, VA)
- 3 days ago
- Washington, DC (19 miles from Herndon, VA)
- 3 days ago
Desk support Experience with ticket management systems like Remedy or ServiceNow Ability to provide weekly coverage reports and performance metrics Strong verbal and written communication skills is...
In PersonHelp Desk Supervisor/Sr. User Trainer Help Desk Supervisor/Sr. User Trainer
- Leidos
- Washington, DC (19 miles from Herndon, VA)
- 3 days ago
- Washington, DC (19 miles from Herndon, VA)
- 3 days ago
Must have hands-on familiarity with the network, telecommunications, and operating systems environment of the applications being supported....
In PersonUnclassified Help Desk Manager - Top Secret clearance
- General Dynamics
- Washington, DC (19 miles from Herndon, VA)
- 4 days ago
- Washington, DC (19 miles from Herndon, VA)
- 4 days ago
As a Unclassified Help Desk Manager, you are the foundation of our overall approach to executive IT support....
In Person- Strategic Resources
- Washington, DC (19 miles from Herndon, VA)
- 6 days ago
- Washington, DC (19 miles from Herndon, VA)
- 6 days ago
Strong working knowledge of desktop and laptop hardware and peripherals Strong knowledge of Windows 10, and OSX operating systems and common office applications....
In Person- Insight Global
- Arlington, VA (16 miles from Herndon, VA)
- 7 days ago
- Arlington, VA (16 miles from Herndon, VA)
- 7 days ago
Familiarity with Atlassian Analytics and JIRA Service Management dashboards Knowledge of predictive modeling and statistical techniques....
In Person- Orbis Sibro, Inc.
- Washington, DC (19 miles from Herndon, VA)
- 7 days ago
- Washington, DC (19 miles from Herndon, VA)
- 7 days ago
Experience with IT service management (ITSM) principles and ticketing systems....
In PersonSenior IT Service Desk Manager
- Leidos
- Fort Belvoir, VA (22 miles from Herndon, VA)
- 8 days ago
- Fort Belvoir, VA (22 miles from Herndon, VA)
- 8 days ago
Leidos is seeking a dynamic and experienced Senior IT Service Desk Manager to support a large, high-profile DOD contract in Fort Belvoir, VA....
In PersonMgr Help Desk Customer Suppt 2 - 26515
- Huntington Ingalls Industries
- Fairfax, VA (7 miles from Herndon, VA)
- 10 days ago
- Fairfax, VA (7 miles from Herndon, VA)
- 10 days ago
Preferred Requirements Current experience supervising and leading a team of Help Desk support staff....
In PersonDeskside Support Manager - Tier 2
- IntelliDyne
- Washington, DC (19 miles from Herndon, VA)
- 16 days ago
- Washington, DC (19 miles from Herndon, VA)
- 16 days ago
Support Center Manager or Desktop Support Manager) prior to start Possess one of the following certifications or demonstrated equivalent experience: MCP, MCSA or MCSE certification Clearance: Must have...
In Person- Koniag Government Services
- Washington, DC (19 miles from Herndon, VA)
- 17 days ago
- Washington, DC (19 miles from Herndon, VA)
- 17 days ago
The ideal Help Desk Lead will: Essential Functions, Responsibilities & Duties may include, but are not limited to: Be responsible for overall management support and coordination for Help Desk support...
In PersonCourts Technology Helpdesk Manager (Network/Telecom Analyst IV)
- Fairfax County (VA)
- Fairfax, VA (7 miles from Herndon, VA)
- 18 days ago
- Fairfax, VA (7 miles from Herndon, VA)
- 18 days ago
desk manager to lead and manage the day-to-day operations of our IT support team, ensuring seamless functionality and user satisfaction across our organization, specifically focusing on the technological...
In PersonDemographic Data for Herndon, VA
Moving to Herndon, VA? Find some basic demographic data about Herndon, VA below.
Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Herndon, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Herndon, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Leadership
- Apple OS X
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Server Administration
- Knowledge Management
- IT Service Management
- Windows Server
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Key Performance Indicator
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Implementation
- Documentation
- Process Improvement
- Military Background
- Troubleshooting
- Prioritizing
- Reporting
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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