Help Desk Manager Jobs in Glen Allen, VA
- GovCIO
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 6 days ago
Overview The Helpdesk Manager will lead and manage a team of Service Desk Technicians providing Tier 1 support for federal clients in a 24x7 environment....
In PersonTech III, Deskside Support, 1st Shift
- GXO Logistics
- Richmond, VA (6 miles from Glen Allen, VA)
- 23 days ago
- Richmond, VA (6 miles from Glen Allen, VA)
- 23 days ago
As the Deskside Support Technician, you will support and troubleshoot the end-user environment, as well as ensure that all systems are operating as efficiently and productively as possible....
In PersonDemographic Data for Glen Allen, VA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Glen Allen, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glen Allen, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Microsoft Lync
- Remote Support
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- Knowledge Management
- Drupal CMS
- IT Service Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Computer Science
- Help Desk Support
- ServiceNow
- ITIL
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Telecom
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Employee Development
- Coaching
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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