Help Desk Manager Jobs in Afton, VA
- Staunton, VA (17 miles from Afton, VA)
- 9 days ago
- Staunton, VA (17 miles from Afton, VA)
- 9 days ago
Position: IT Help Desk Manager Department: Information Technology FLSA: Exempt The following Job Description is intended to describe the general nature and level of work being performed....
Demographic Data for Afton, VA
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Help Desk Manager Online Courses and Training Opportunities
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Salary for Help Desk Manager Jobs in Afton, VA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Afton, VA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Help Desk Management
- Client Support
- Systems Center Configuration Manager
- Technical Troubleshooting
- IT Operations
- VPN
- IT Leadership
- Problem Management
- BMC Remedy
- Remote Support
- IT Service Management
- Windows OS
- Service Delivery
- Application Support
- Infrastructure Management
- Service Now PaaS
- Knowledge Management
- Zendesk
- Operating Systems
- Mobile Device Management
- Incident Management
- Computer Science
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- ServiceNow
- Help Desk Support
- Mac Skills
- ITIL
- Installation
- Resolution
- Customer Satisfaction
- Microsoft Office 365
- Continuous Improvement
- Information Technology
- Engineering
- Affirmative Action
- Technical Support
- Microsoft Active Directory
- Microsoft Windows
- Implementation
- Troubleshooting
- Prioritizing
- Interpersonal Skills
- Collaboration
- Documentation
- Mentoring
- Reporting
- Employee Development
- Inventory Management
- Policy Development
- Coaching
- Problem Solving
- Bachelor's Degree
- Microsoft Office
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
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