Help Desk Manager Jobs in Mechanicsburg, PA
- Ollie's
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 21 days ago
- Harrisburg, PA (7 miles from Mechanicsburg, PA)
- 21 days ago
Position Overview: The IT Help Desk Manager is a multidisciplinary role working to deliver superior customer service, technical support, desktop support, and manage all aspects of the Helpdesk....
In PersonDemographic Data for Mechanicsburg, PA
Moving to Mechanicsburg, PA? Find some basic demographic data about Mechanicsburg, PA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Mechanicsburg, PA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Mechanicsburg, PA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Oracle WebLogic Server
- Remote Desktop Protocol
- Help Desk Management
- Software Installation
- Systems Center Configuration Manager
- Oracle SQL*PLUS
- Windows 10
- Remote Support
- Unix/Linux
- Public Key Infrastructure
- IT Leadership
- IT Operations
- BMC Remedy
- Technical Troubleshooting
- Problem Management
- Windows OS
- Application Support
- Knowledge Management
- IT Service Management
- MacOS
- Computer Science
- Operating Systems
- Service Delivery
- UNIX
- Mobile Device Management
- IT Support
- Incident Management
- Help Desk Support
- ServiceNow
- ITIL
- Disaster Recovery
- Installation
- Microsoft Office 365
- Customer Support
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Onboarding
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Networking
- Written Communication
- Process Improvement
- Implementation
- Military Background
- Reporting
- Prioritizing
- Documentation
- Troubleshooting
- Collaboration
- Coaching
- Mentoring
- Employee Development
- Bachelor's Degree
- Education Experience
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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