Help Desk Manager Jobs in East Cleveland, OH
Epic Cogito SSIS Application Support Specialist 6062518
- Accenture
- Cleveland, OH (8 miles from East Cleveland, OH)
- 9 days ago
- Cleveland, OH (8 miles from East Cleveland, OH)
- 9 days ago
Provide project support from design through hypercare utilizing Agile and/or Adaptive project management methodologies....
In Person- Insight Global
- Mayfield Heights, OH (6 miles from East Cleveland, OH)
- 10 days ago
- Mayfield Heights, OH (6 miles from East Cleveland, OH)
- 10 days ago
This person is going to be managing a global team of Tier 1 support. They will be responsible for leading the Global Service Desk....
In Person- AmTrust North America
- Cleveland, OH (8 miles from East Cleveland, OH)
- 90+ days ago
- Cleveland, OH (8 miles from East Cleveland, OH)
- 90+ days ago
To support that effort, we are looking for a Supervisor, End User Support, who will oversee the support activities of the End User Support team....
In PersonDemographic Data for East Cleveland, OH
Moving to East Cleveland, OH? Find some basic demographic data about East Cleveland, OH below.
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Salary for Help Desk Manager Jobs in East Cleveland, OH
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in East Cleveland, OH offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Software Installation
- Oracle SQL*PLUS
- Microsoft Lync
- Remote Support
- Windows 7
- IT Leadership
- Problem Management
- IT Operations
- Windows 10
- Windows OS
- Technical Troubleshooting
- Application Support
- Server Administration
- Knowledge Management
- Drupal CMS
- IT Service Management
- MacOS
- Network Administration
- Service Delivery
- Mobile Device Management
- VoIP
- Operating Systems
- IT Support
- Incident Management
- Computer Science
- Zendesk
- Help Desk Support
- ServiceNow
- ITIL
- Installation
- Microsoft Office 365
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft SharePoint
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Implementation
- Military Background
- Collaboration
- Reporting
- Prioritizing
- Documentation
- Verbal Communication
- Troubleshooting
- Coaching
- Telephone Skills
- Mentoring
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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