Help Desk Manager Jobs in Salem, MA
- Service Global, Inc.
- Boston, MA (13 miles from Salem, MA)
- 12 hours ago
- Boston, MA (13 miles from Salem, MA)
- 12 hours ago
Good to have - knowledge and experience of supporting MAC devices and tablets Experience with Service management tool - ex - Service now Should have good expertise on EUC tools, remote support tools...
In Person- Biogen
- Cambridge, MA (14 miles from Salem, MA)
- 13 days ago
- Cambridge, MA (14 miles from Salem, MA)
- 13 days ago
Additionally, you will document key deskside support processes, create training materials, and uphold support standards....
In PersonSenior Application Support Specialist
- Bright Horizons
- Newton, MA (17 miles from Salem, MA)
- 16 days ago
- Newton, MA (17 miles from Salem, MA)
- 16 days ago
The Senior Applications Specialist - Support role is focused on the support of operational management applications primarily for full service care....
In PersonITIL Service Desk Manager_VOIP_Cisco exp_W2
- US IT Solutions Inc
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonITIL Service Desk Manager_VOICE_ITSM_W2
- US IT Solutions Inc
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
- Cambridge, MA (14 miles from Salem, MA)
- 90+ days ago
Company Description We are based in Fremont, California that offers complete technology services in IT staffing, Mobile development, Web development and Cloud computing. We work along with its...
In PersonDemographic Data for Salem, MA
Moving to Salem, MA? Find some basic demographic data about Salem, MA below.
Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Salem, MA
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Salem, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- Systems Center Configuration Manager
- Apple OS X
- IT Strategy
- Problem Management
- IT Leadership
- BMC Remedy
- Windows 10
- Remote Support
- Technical Troubleshooting
- Service Now PaaS
- Application Support
- Windows OS
- Computer Operations
- IT Service Management
- Network Administration
- Service Delivery
- Android
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Resolution
- Installation
- Customer Satisfaction
- Continuous Improvement
- Key Performance Indicator
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Troubleshooting
- Military Background
- Prioritizing
- Process Improvement
- Documentation
- Reporting
- Mentoring
- Policy Development
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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