Help Desk Manager Jobs in Glen Carbon, IL
Application Support Manager, Information Technology
- NISA
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 45+ days ago
- Saint Louis, MO (15 miles from Glen Carbon, IL)
- 45+ days ago
This role is pivotal in managing production support, driving root cause analysis, and improving our support processes to enhance operational efficiency....
In PersonDemographic Data for Glen Carbon, IL
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Help Desk Manager Online Courses and Training Opportunities
Title Synonyms
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Salary for Help Desk Manager Jobs in Glen Carbon, IL
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Glen Carbon, IL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Software Installation
- Remote Support
- Apple OS X
- Windows 7
- Problem Management
- IT Operations
- IT Leadership
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Drupal CMS
- IT Service Management
- Knowledge Management
- Service Delivery
- Incident Management
- MacOS
- Operating Systems
- IT Support
- VoIP
- Mobile Device Management
- Systems Administration
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Resolution
- Microsoft Office 365
- Customer Satisfaction
- Continuous Improvement
- Telecom
- Microsoft SharePoint
- Microsoft Active Directory
- Key Performance Indicator
- Financial Management
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Verbal Communication
- Reporting
- Telephone Skills
- Mentoring
- Coaching
- Employee Development
- Education Experience
- Bachelor's Degree
- Computer Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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