Help Desk Analyst Jobs in Massachusetts

1-15 of 140 Jobs

Help Desk Analyst I

  • Massachusetts Bay Transportation Authority
  • Boston, MA
  • 18 hours ago
  • Boston, MA
  • 18 hours ago

The Help Desk Analyst I plays a pivotal role in the IT Department's customer service strategy....

Hybrid

Desktop Technician Atrius Health

  • UnitedHealth Group Inc.
  • Braintree, MA
  • 1 day ago
  • Braintree, MA
  • 1 day ago

Monitors outcomes as needed Document all changes made to the PC environment according to established procedures Installs and configures application and operating system software and upgrades Troubleshoots...

In Person

and Unix (Linux) Knowledge of ETL tools such as Kettle and Talend Familiar with at least one SCM (Perforce would be a plus) XML and XSLT Understanding of ERDs Tomcat configuration and optimization N-tier...

In Person

Principal Cloud Support Engineer

  • Wasabi
  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

At Wasabi, we're a proven collection of pioneers, visionaries and disruptive doers. We see things differently than our competitors, and we make our mark in the industry by challenging the norm and...

In Person

Production-Support-Engineer--Hybrid,-Boston,-MA-or-Dallas,-TX-area--W2-Only jobs.yoh.com

  • Day & Zimmermann
  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Production Support Engineer - Hybrid, Boston, MA or Dallas, TX area - W2 Only Hybrid, Boston, MA or Dallas, TX area W2 Only Experience in managing technology environment stability and...

Hybrid

IT-Desktop-Support-Specialist--Boston jobs.yoh.com

  • Day & Zimmermann
  • Boston, MA
  • 2 days ago
  • Boston, MA
  • 2 days ago

Install, configure, and maintain operating systems, Microsoft 365 applications, and standard business software....

In Person

Senior Production Support Engineer - Parametric Morgan Stanley 3.1 ( ) Multiple Locations on company site Why you should apply for a job to Morgan Stanley : Our best-in-class Return to Work...

Hybrid

Product Support Engineer

  • Penguin Solutions
  • Maynard, MA
  • 4 days ago
  • Maynard, MA
  • 4 days ago

Proficiency with Linux/Unix operating systems, including low-level networking and storage fundamentals. Hands-on experience with hardware installation, configuration, and troubleshooting....

Hybrid

Service Desk L2 Support Specialist

  • Global Partners
  • Cambridge, MA
  • 5 days ago
  • Cambridge, MA
  • 5 days ago

As part of the IT Service Delivery team, the Service Desk L2 Support Specialist will work closely with IT management and Network Engineering to help resolve issues and problems reported by...

Remote

Help Desk Analyst

  • Pursuit Aerospace
  • Newburyport, MA
  • 5 days ago
  • Newburyport, MA
  • 5 days ago

About Us: As a global manufacturer of complex aircraft engine components, Pursuit Aerospace is founded on a commitment to relentless, continuous, operational improvement and extraordinary customer...

In Person

Sr. IT/OT Support Engineer, GxP Manufacturing and Labs

  • Moderna, Inc.
  • Norwood, MA
  • 5 days ago
  • Norwood, MA
  • 5 days ago

The Role We are seeking a skilled and customer-focused GxP IT Engineer to provide hands-on technical support for endpoints, laboratory instruments, and connected devices operating in Modernas...

In Person

Operations Support Specialist I

  • ATI Physical Therapy
  • East Longmeadow, MA
  • 5 days ago
  • East Longmeadow, MA
  • 5 days ago

Overview Status: Full-time 40hrs per week Hours: 7:00am - 7:00pm Location: Longmeadow, MA Join a collaborative team dedicated to delivering exceptional patient care as a Physical Therapy Aide,...

In Person

Senior IT Support Technician

  • WHOOP
  • Boston, MA
  • 6 days ago
  • Boston, MA
  • 6 days ago

At WHOOP, we're on a mission to unlock human performance and healthspan. WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives. WHOOP...

In Person

Retail Systems Support Specialist Intern

  • Global Partners
  • Waltham, MA
  • 6 days ago
  • Waltham, MA
  • 6 days ago

The Retail Technology Internship is a great opportunity to gain hands-on IT experience over the summer while working side by side with professionals from all levels in our Waltham, MA office. The...

In Person Internship

Service Desk L2 Support Specialist

  • Global Partners LP
  • Waltham, MA
  • 6 days ago
  • Waltham, MA
  • 6 days ago

Job Summary: As part of the IT Service Delivery team, the Service Desk L2 Support Specialist will work closely with IT management and Network Engineering to help resolve issues and problems...

In Person

Demographic Data for Massachusetts

Moving to Massachusetts? Find some basic demographic data about Massachusetts below.


Local
National
7,029,832
179,192

Help Desk Analyst Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Help Desk Essentials
This three day QA authored course is designed primarily for those who are starting out in the IT support career. Working on a help desk or service desk, this course will provide a strong...
Data Analyst
This eight-course Professional Certificate from IBM prepares you with job-ready skills for an entry level data analyst role. Position yourself competitively and power your data analyst career for...
AI in Healthcare. Hype or Help?
Discover how Artificial Intelligence (AI) is revolutionizing healthcare in this exciting course. The added value of AI for healthcare is explained from the healthcare professional's perspective,...

Title Synonyms

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Salary for Help Desk Analyst Jobs in Massachusetts

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Help Desk Analyst positions.



Highest Education Level

Help Desk Analysts in Massachusetts offer the following education background
Bachelor's Degree
43.8%
Master's Degree
23.0%
Associate's Degree
14.4%
Vocational Degree or Certification
9.7%
High School or GED
6.2%
Doctorate Degree
1.6%
Some College
0.9%
Some High School
0.3%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Help Desk Analysts in Massachusetts
2-4 years
36.5%
Less than 1 year
25.1%
1-2 years
23.2%
4-6 years
10.7%
None
3.2%
6-8 years
0.8%
10+ years
0.6%