Help Desk Analyst Jobs in Jacksonville, FL
ServiceNow ticket management; prioritizing tickets and awareness of SLAs Supporting Microsoft Windows and MAC operating systems Working knowledge of Microsoft applications: Outlook, Teams, OneDrive,...
In PersonProduction / Technical Support#26-00408 Jacksonville, FL 40% Remote Contract Starts 2/23/2026 Ends 11/25/2026 Job Description Genesis10 is currently seeking a Production/Technical Support with our...
Hybrid Contract- TATA Consultancy Services
- Jacksonville, FL
- 6 days ago
- Jacksonville, FL
- 6 days ago
Strong knowledge of Windows 10/11, macOS, and Office 365. Experience with SCCM, Intune, or similar endpoint management tools. Excellent troubleshooting and customer service skills. Strong verbal...
In PersonTier II Service Desk Specialist (Part-Time)
- Makpar Corporation
- Jacksonville, FL
- 26 days ago
- Jacksonville, FL
- 26 days ago
Install, configure, and maintain operating systems, applications, and security tools. Assist with onboarding and offboarding of employees, including device setup and account provisioning....
In Person Part Time- Insight Global
- Jacksonville, FL
- 30+ days ago
- Jacksonville, FL
- 30+ days ago
Insight Global is partnering with a local Jacksonville provider of IT consulting. We are committed to delivering exceptional service and innovative solutions to our clients. We are currently...
In PersonNMCI / Flank Speed End User Support Specialist
- Prevailance, Inc.
- Jacksonville, FL
- 45+ days ago
- Jacksonville, FL
- 45+ days ago
NMCI / Flank Speed End User Support Specialist Jacksonville, FL Position Upon Contract Award Job Type Full-time, Contract Description This position is contingent upon successful proposal...
In PersonExperience supporting devices using Microsoft Intune and Windows Autopilot A+ Certification preferred Operating Systems & Software Windows OS knowledge (Windows 10 and Windows 11) Microsoft Office 365...
In PersonEngineer, Premier Technical Support
- Intercontinental Exchange, Inc.(ICE)
- Jacksonville, FL
- 90+ days ago
- Jacksonville, FL
- 90+ days ago
Overview Job Purpose The Premier Services Engineer is responsible for the successful delivery of standard and client-specific program deliverables. The PSE must balance priorities, develop and...
In PersonTechnical Proficiency: Strong knowledge of Windows and Mac operating systems, Microsoft Office 365, Active Directory, and virtualization technologies such as Azure and Hyper-V....
In PersonDemographic Data for Jacksonville, FL
Moving to Jacksonville, FL? Find some basic demographic data about Jacksonville, FL below.
Help Desk Analyst Online Courses and Training Opportunities
Title Synonyms
Users interested in this job title also searched for the following job title
Salary for Help Desk Analyst Jobs in Jacksonville, FL
Required or preferred licenses and certifications for Help Desk Analyst positions.
Highest Education Level
Help Desk Analysts in Jacksonville, FL offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Analyst position
- Remote Desktop Protocol
- Software Installation
- Hardware Support
- Printer Support
- Remote Support
- Systems Center Configuration Manager
- Virus Removal
- VPN
- LAN
- Windows 7
- Windows 10
- Technical Troubleshooting
- DNS
- DHCP
- Application Support
- Windows OS
- Network Administration
- TCP/IP
- IT Service Management
- MacOS
- Operating Systems
- IT Support
- Mobile Device Management
- Citrix
- Computer Science
- Help Desk Support
- ServiceNow
- Apple iOS
- ITIL
- Mac Skills
- Installation
- Resolution
- Microsoft Office 365
- General Repair
- Customer Support
- Customer Satisfaction
- Onboarding
- Microsoft Active Directory
- Information Technology
- Technical Support
- Affirmative Action
- Engineering
- Microsoft Windows
- Networking
- Written Communication
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Inventory Management
- Telephone Skills
- Flexibility
- Computer Skills
- Research Skills
- Microsoft Office
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
Here are some other career titles that require similar skills