Customer Service Manager Jobs in Marshalltown, IA
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What you'll do As a Wendys Customer Service Manager, your primary responsibility is to create a service culture designed to Delight Every Customer....
Demographic Data for Marshalltown, IA
Moving to Marshalltown, IA? Find some basic demographic data about Marshalltown, IA below.
Local
National
31,466
660
Medium
Customer Service Manager Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service Career Guide: From Agent to Manager
This course walks you through every stage of the support career path - from entry-level agent to team lead and manager. You'll learn the core responsibilities, required soft skills, and...
Salary for Customer Service Manager Jobs in Marshalltown, IA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Manager positions.
Highest Education Level
Customer Service Managers in Marshalltown, IA offer the following education background
Bachelor's Degree
35.4%
High School or GED
23.4%
Associate's Degree
14.6%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Marshalltown, IA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Manager position
- Personal Banker
- Dodd-Frank
- Account Opening
- ATM Balancing
- Wire Transfers
- Nationwide Mortgage Licensing System & Registry
- Private Banking
- Retail Banking
- Consumer Lending
- Account Maintenance
- BSA
- Cross Selling
- Treasury Management
- Wealth Management
- Lending
- Mortgage Processing
- Financial Services
- Client Services
- Business Administration
- Resolution
- Customer Satisfaction
- Notary Public
- Problem Resolution
- Cash Handling
- Referrals
- Sales Management
- Relationship Management
- Risk Management
- Retail
- Finance
- Written Communication
- Customer Relations
- High School Diploma
- Listening
- Business Development
- Typing
- Telephone Skills
- Reporting
- Policy Development
- Coaching
- Problem Solving
- Microsoft Office
- Regulations
- Microsoft Excel
- Sales
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills