Customer Service Analyst Jobs in Amherst, NY
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6059 - Buffalo - 1881 Niagara Falls Boulevard, Amherst, New York, 14228 CarMax, the way your career should be! About this job As a Customer Specialist, you will be empowered to provide an iconic...
In PersonDemographic Data for Amherst, NY
Moving to Amherst, NY? Find some basic demographic data about Amherst, NY below.
Local
National
20,201,017
534,422
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Salary for Customer Service Analyst Jobs in Amherst, NY
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Customer Service Analyst positions.
Highest Education Level
Customer Service Analysts in Amherst, NY offer the following education background
Bachelor's Degree
37.1%
High School or GED
20.2%
Associate's Degree
15.8%
Vocational Degree or Certification
11.5%
Master's Degree
10.7%
Some College
3.3%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Amherst, NY
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Call Monitoring
- Infrastructure Maintenance
- Client Support
- Problem Management
- Service Now PaaS
- Network Administration
- Workforce Management
- Escalation Management
- Customer Success
- Zendesk
- Order Entry
- Call Center Experience
- Help Desk Support
- Printing
- Retail Sales
- Willingness To Learn
- Resolution
- General Repair
- Customer Support
- Customer Satisfaction
- Scheduling Appointments
- Administrative Skills
- Scanning
- Technical Support
- Energetic
- Analytical Skills
- Retail
- High School Diploma
- Billing
- Procurement
- Finance
- Auditing
- Collaboration
- Process Improvement
- Documentation
- Verbal Communication
- Troubleshooting
- Inventory Management
- Reporting
- Punctual
- Microsoft PowerPoint
- Multitasking
- Flexibility
- Filing
- Research Skills
- Sales
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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