Customer Service Analyst Jobs in Fall River, MA
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1 Jobs
IT Customer Service Analyst - Onsite - Smithfield, RI
- Smithfield, RI (24 miles from Fall River, MA)
- 4 days ago
- Smithfield, RI (24 miles from Fall River, MA)
- 4 days ago
Position Summary As an IT Customer Service Analyst on our team, we are looking for a colleague who can provide high quality, customer focused, distributed computing services and help desk support....
Demographic Data for Fall River, MA
Moving to Fall River, MA? Find some basic demographic data about Fall River, MA below.
Local
National
93,418
1,901
Medium/Lg
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Salary for Customer Service Analyst Jobs in Fall River, MA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Customer Service Analysts in Fall River, MA offer the following education background
Bachelor's Degree
36.6%
High School or GED
20.7%
Associate's Degree
15.7%
Vocational Degree or Certification
11.5%
Master's Degree
10.8%
Some College
3.4%
Doctorate Degree
0.8%
Some High School
0.5%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Analysts in Fall River, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- One Call Resolution
- Escalation Management
- Zendesk
- Customer Service Management
- MacOS
- Call Center Experience
- Customer Success
- Help Desk Support
- Printing
- Retail Sales
- Client Services
- Customer Support
- Resolution
- Scheduling Appointments
- General Repair
- Customer Satisfaction
- Technical Support
- Energetic
- Scanning
- Administrative Skills
- Procurement
- Finance
- Customer Relations
- Billing
- Written Communication
- High School Diploma
- Retail
- Troubleshooting
- Process Improvement
- Conflict Resolution
- Punctual
- Investigation
- Collaboration
- Auditing
- Documentation
- Flexibility
- Reporting
- Data Analysis
- Inventory Management
- Filing
- Bachelor's Degree
- Sales
- Microsoft PowerPoint
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
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