Customer Service Analyst Jobs in Chicopee, MA
Customer Service Quality Analyst
- Well Fleet
- Springfield, MA (4 miles from Chicopee, MA)
- 4 days ago
- Springfield, MA (4 miles from Chicopee, MA)
- 4 days ago
Wellfleet, a Berkshire Hathaway company, delivers customer-centric accident and health insurance, with quality service and uncompromising ethics. Wellfleet works to protect people against risk...
RemoteDemographic Data for Chicopee, MA
Moving to Chicopee, MA? Find some basic demographic data about Chicopee, MA below.
Customer Service Analyst Online Courses and Training Opportunities
Salary for Customer Service Analyst Jobs in Chicopee, MA
Highest Education Level
Customer Service Analysts in Chicopee, MA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Customer Service Analyst position
- Customer Service Management
- Escalation Management
- Workforce Management
- Order Processing
- Customer Success
- Zendesk
- Call Center Experience
- Order Entry
- Inbound
- Printing
- Client Services
- Retail Sales
- Spreadsheets
- Resolution
- General Repair
- Customer Support
- Customer Satisfaction
- Scheduling Appointments
- Technical Support
- Scanning
- Administrative Skills
- Energetic
- Retail
- Customer Relationship Management
- High School Diploma
- Billing
- Salesforce
- Procurement
- Written Communication
- Finance
- Auditing
- Collaboration
- Documentation
- Process Improvement
- Troubleshooting
- Verbal Communication
- Inventory Management
- Data Analysis
- Reporting
- Punctual
- Microsoft PowerPoint
- Filing
- Sales
- Research Skills
- Microsoft Office
- Microsoft Excel
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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