Call Center Representative Jobs in Pontiac, MI

1-11 of 11 Jobs

Customer Service Call Center Representative

  • Waste Management
  • Plymouth, MI (24 miles from Pontiac, MI)
  • 3 days ago
  • Plymouth, MI (24 miles from Pontiac, MI)
  • 3 days ago

Demonstrates ownership of the customer issue by providing one call resolution: o Makes every reasonable attempt to resolve the customer's issue and exhausts all other solutions before escalating the...

In Person

Loan Specialist - Call Center

  • Qualfon
  • Highland Park, MI (19 miles from Pontiac, MI)
  • 3 days ago
  • Highland Park, MI (19 miles from Pontiac, MI)
  • 3 days ago

QUALIFICATIONS Minimum 1 year of customer service experience in financial services, fraud, or insurance. 2 consistent years of call center experience preferred....

In Person

Call Center Representative

  • Qualfon
  • Highland Park, MI (19 miles from Pontiac, MI)
  • 7 days ago
  • Highland Park, MI (19 miles from Pontiac, MI)
  • 7 days ago

OVERVIEW $20.00/hr | Onsite Call Center Representative Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client....

In Person

Call Center Representative (Afternoons)

  • Qualfon
  • Highland Park, MI (19 miles from Pontiac, MI)
  • 21 days ago
  • Highland Park, MI (19 miles from Pontiac, MI)
  • 21 days ago

OVERVIEW $20.00/hr | Onsite Call Center Representative | Shift: 4PM - 1AM Qualfon is hiring Customer Service Representatives (Banking Specialists) to support a financial services client....

In Person

Call Center Representative

  • TEKsystems
  • Plymouth, MI (24 miles from Pontiac, MI)
  • 25 days ago
  • Plymouth, MI (24 miles from Pontiac, MI)
  • 25 days ago

About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over...

In Person

Call Center Customer Service Specialist-Quality Reward Travel / Travel Consultant

  • Maritz Inc.
  • Fenton, MI (24 miles from Pontiac, MI)
  • 45+ days ago
  • Fenton, MI (24 miles from Pontiac, MI)
  • 45+ days ago

EXCITED TO GROW YOUR CAREER? WE'RE GLAD YOU'RE HERE! Basic Purpose: Responsible for handling inbound calls, assisting customers with inquiries, resolving issues, and providing exceptional service....

Hybrid

Contact Center Agent Tier 2

  • Comerica
  • Farmington Hills, MI (12 miles from Pontiac, MI)
  • 60+ days ago
  • Farmington Hills, MI (12 miles from Pontiac, MI)
  • 60+ days ago

Contact Center Agent Tier 2 Summary This position is responsible for contributing to the overall success of our National Contact Center by meeting or exceeding customer satisfaction goals,...

In Person

Animal and Customer Care Associate - Westland

  • Michigan Humane Society
  • Westland, MI (23 miles from Pontiac, MI)
  • 90+ days ago
  • Westland, MI (23 miles from Pontiac, MI)
  • 90+ days ago

Job Title: Animal and Customer Care Associate Location: Westland, MI Hours: Full-Time; 4 10-Hour Shifts Who We Are: Michigan Humane is a non-profit animal welfare organization dedicated to...

In Person

Client Support Specialist - Greater Detroit, MI Area (REMOTE)

  • Fidelity Investments
  • Farmington Hills, MI (12 miles from Pontiac, MI)
  • 90+ days ago
  • Farmington Hills, MI (12 miles from Pontiac, MI)
  • 90+ days ago

Job Description: To be eligible for consideration of this role, your primary residence must be located within a 90 mile radius at the time of application from the approved branch sites listed...

In Person

Demographic Data for Pontiac, MI

Moving to Pontiac, MI? Find some basic demographic data about Pontiac, MI below.


Local
National
61,704
947
Medium

Call Center Representative Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...

Salary for Call Center Representative Jobs in Pontiac, MI

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Highest Education Level

Call Center Representatives in Pontiac, MI offer the following education background
High School or GED
32.4%
Bachelor's Degree
25.4%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Pontiac, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%