Call Center Representative Jobs in Muskegon, MI
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2 Jobs
- Allendale, MI (23 miles from Muskegon, MI)
- 5 days ago
- Allendale, MI (23 miles from Muskegon, MI)
- 5 days ago
Qualifications: Experience: Previous experience in customer service or call center operations preferred. Skills: Strong communication, problem-solving, and multitasking skills....
- Allendale, MI (23 miles from Muskegon, MI)
- 5 days ago
- Allendale, MI (23 miles from Muskegon, MI)
- 5 days ago
TEKsystems Bilingual Call Center Rep. in Allendale , Michigan Job Description: We are looking for a dedicated and customer-focused Bilingual Call Center Representative to join our team....
Demographic Data for Muskegon, MI
Moving to Muskegon, MI? Find some basic demographic data about Muskegon, MI below.
Local
National
131,162
2,403
Medium/Lg
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in Muskegon, MI
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Muskegon, MI offer the following education background
High School or GED
33.1%
Bachelor's Degree
25.0%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Muskegon, MI
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Escalation Management
- Service Sales
- Inbound
- Building Relationships
- Call Center Experience
- Insurance Verification
- Courteous
- Claims
- Inside Sales
- Scheduling Appointments
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- QuickBooks
- Inbound/Outbound Calling
- Staffing
- Customer Relations
- High School Diploma
- Microsoft Windows
- Collections
- Troubleshooting
- Conflict Resolution
- Listening
- Written Communication
- Verbal Communication
- Investigation
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Documentation
- Interpersonal Skills
- Data Entry
- Typing
- Spanish
- Sales
- Microsoft PowerPoint
- Multitasking
- English
- Problem Solving
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills