Call Center Representative Jobs in Lenox, MA
1-2 of
2 Jobs
- Washington, MA (7 miles from Lenox, MA)
- 1 day ago
- Washington, MA (7 miles from Lenox, MA)
- 1 day ago
SUMMER ON-CALL SPECIALIST (SEASONAL) SUMMER SEARCH NATIONAL, REMOTE *This hire can work out of any of the following states: California, Washington, Pennsylvania, Massachusetts, Maine, North...
Remote WorkResponsibilities Our Call Center Representatives are primarily responsible for matching guest intentions with the perfect combination of services, activities, and lectures....
Demographic Data for Lenox, MA
Moving to Lenox, MA? Find some basic demographic data about Lenox, MA below.
Local
National
4,692
248
Small
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in Lenox, MA
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Lenox, MA offer the following education background
High School or GED
33.1%
Bachelor's Degree
25.0%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Lenox, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Escalation Management
- Service Sales
- Inbound
- Building Relationships
- Call Center Experience
- Insurance Verification
- Courteous
- Claims
- Inside Sales
- Complaint Resolution
- Scheduling Appointments
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Problem Resolution
- Technical Support
- Medical Terminology
- QuickBooks
- Inbound/Outbound Calling
- Customer Relations
- High School Diploma
- Microsoft Windows
- Collections
- Staffing
- Conflict Resolution
- Troubleshooting
- Listening
- Written Communication
- Verbal Communication
- Investigation
- Collaboration
- Microsoft Outlook
- Telephone Skills
- Interpersonal Skills
- Events
- Typing
- Data Entry
- Spanish
- Sales
- English
- Multitasking
- Policy Development
- Problem Solving
- Microsoft Office
- Microsoft Excel
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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