Call Center Representative Jobs in Greenfield, IL
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- Call Center Representative jobs in Springfield, Illinois
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Call Center Representative jobs in Greenfield, IL edit
Demographic Data for Greenfield, IL
Moving to Greenfield, IL? Find some basic demographic data about Greenfield, IL below.
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Call Center Representative Online Courses and Training Opportunities
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Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Salary for Call Center Representative Jobs in Greenfield, IL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Greenfield, IL offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.1%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Greenfield, IL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Client Support
- Service Sales
- Inbound
- Telemarketing
- Call Center Experience
- Long-Term Disability
- Inside Sales
- Courteous
- Claims
- Complaint Resolution
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- Administrative Skills
- Inbound/Outbound Calling
- Staffing
- Written Communication
- High School Diploma
- Collections
- Account Management
- Microsoft Windows
- Verbal Communication
- Troubleshooting
- Conflict Resolution
- Listening
- Driving
- Microsoft Outlook
- Punctual
- Investigation
- Collaboration
- Telephone Skills
- Typing
- Interpersonal Skills
- Data Entry
- Spanish
- Microsoft PowerPoint
- Sales
- Multitasking
- English
- Problem Solving
- Policy Development
- Team Building
- Microsoft Office
- Microsoft Excel
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Computer Skills
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills