Call Center Representative Jobs in Ellendale, DE
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Call Center Representative jobs in Ellendale, DE edit
Demographic Data for Ellendale, DE
Moving to Ellendale, DE? Find some basic demographic data about Ellendale, DE below.
Local
National
2,857
33
Small
Call Center Representative Online Courses and Training Opportunities
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Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Management
In today's fiercely competitive marketplace, the essence of a successful business lies in its ability to create and maintain enduring customer relationships. While products and services are...
Salary for Call Center Representative Jobs in Ellendale, DE
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Ellendale, DE offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.0%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Ellendale, DE
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Escalation Management
- Service Sales
- Call Center Management
- Inbound
- Call Center Experience
- Building Relationships
- Insurance Verification
- Courteous
- Claims
- Inside Sales
- Scheduling Appointments
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- QuickBooks
- Inbound/Outbound Calling
- Staffing
- Customer Relations
- High School Diploma
- Microsoft Windows
- Collections
- Troubleshooting
- Written Communication
- Conflict Resolution
- Listening
- Verbal Communication
- Punctual
- Investigation
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Data Entry
- Typing
- Spanish
- Sales
- Microsoft PowerPoint
- Multitasking
- English
- Problem Solving
- Policy Development
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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