Call Center Representative Jobs in Pine Bluff, AR
1-1 of
1 Jobs
Job Overview The Contact Center Agent serves as the frontline ambassador for Saracen Casino Resort, responsible for delivering prompt, courteous, and knowledgeable assistance to guests through...
Demographic Data for Pine Bluff, AR
Moving to Pine Bluff, AR? Find some basic demographic data about Pine Bluff, AR below.
Local
National
44,117
825
Medium
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in Pine Bluff, AR
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Call Center Representative positions.
Highest Education Level
Call Center Representatives in Pine Bluff, AR offer the following education background
High School or GED
32.7%
Bachelor's Degree
25.2%
Associate's Degree
17.2%
Vocational Degree or Certification
14.9%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Pine Bluff, AR
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- One Call Resolution
- Client Support
- Call Center Experience
- Inbound
- Inside Sales
- Courteous
- Resolution
- Claims
- Customer Satisfaction
- Accounts Receivable
- Problem Resolution
- Technical Support
- Inbound/Outbound Calling
- Staffing
- Collections
- Account Management
- Microsoft Windows
- High School Diploma
- Listening
- Troubleshooting
- Driving
- Verbal Communication
- Negotiation
- Microsoft Outlook
- Punctual
- Typing
- Conflict Resolution
- Investigation
- Collaboration
- Telephone Skills
- Interpersonal Skills
- Data Entry
- Microsoft PowerPoint
- Problem Solving
- Team Building
- Multitasking
- English
- Spanish
- Microsoft Office
- Microsoft Excel
- Sales
- Research Skills
- Teamwork
- Bilingual
- Organization
- Customer Service
- Scheduling
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills