Call Center Representative Jobs in Cullman, AL
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Call Center Representative jobs in Cullman, AL edit
Demographic Data for Cullman, AL
Moving to Cullman, AL? Find some basic demographic data about Cullman, AL below.
Local
National
47,351
1,343
Medium
Call Center Representative Online Courses and Training Opportunities
iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Call Center Training: Duties of the Customer Service Representative
A customer service rep takes calls from customers. That's not hard to figure out. But there's so much more to this role than you might realize, if you've never worked in a call center. In this...
Call Center Training: Skills of the Customer Service Representative
In our last course, we talked about what to do as a call center representative. Here, we'll discuss HOW you'll accomplish those things. In other words, the skills you'll need to excel at your job....
Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Salary for Call Center Representative Jobs in Cullman, AL
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Representatives in Cullman, AL offer the following education background
High School or GED
33.0%
Bachelor's Degree
25.0%
Associate's Degree
17.1%
Vocational Degree or Certification
14.8%
Master's Degree
5.2%
Some College
3.4%
Some High School
0.8%
Doctorate Degree
0.6%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Representatives in Cullman, AL
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Representative position
- Client Support
- One Call Resolution
- Escalation Management
- Service Sales
- Inbound
- Call Center Experience
- Building Relationships
- Insurance Verification
- Courteous
- Claims
- Inside Sales
- Scheduling Appointments
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Technical Support
- QuickBooks
- Inbound/Outbound Calling
- Staffing
- Customer Relations
- High School Diploma
- Microsoft Windows
- Collections
- Written Communication
- Troubleshooting
- Conflict Resolution
- Listening
- Verbal Communication
- Punctual
- Investigation
- Microsoft Outlook
- Telephone Skills
- Collaboration
- Interpersonal Skills
- Data Entry
- Typing
- Spanish
- Sales
- Microsoft PowerPoint
- Multitasking
- English
- Problem Solving
- Policy Development
- Team Building
- Microsoft Office
- Microsoft Excel
- Teamwork
- Bilingual
- Organization
- Customer Service
- Research Skills
- Scheduling
- Computer Skills
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
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