Call Center Manager Jobs in Newburgh, NY
Retail - Customer Experience Manager - Part Time - Nights and Weekends
- Michaels Stores
- Yorktown Heights, NY (21 miles from Newburgh, NY)
- 60+ days ago
- Yorktown Heights, NY (21 miles from Newburgh, NY)
- 60+ days ago
Store - YORKTOWN HEIGHTS, NY Deliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain...
In PersonDemographic Data for Newburgh, NY
Moving to Newburgh, NY? Find some basic demographic data about Newburgh, NY below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Newburgh, NY
Highest Education Level
Call Center Managers in Newburgh, NY offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Associate Training
- Service Sales
- Service Standards
- Call Center Management
- Workforce Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- Telecom
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- High School Diploma
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- Telephone Skills
- Mentoring
- Employee Development
- Policy Development
- Coaching
- Multitasking
- Critical Thinking
- Sales
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
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