Call Center Manager Jobs in Saint Louis, MO
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Call Center Manager jobs in Saint Louis, MO edit
Demographic Data for Saint Louis, MO
Moving to Saint Louis, MO? Find some basic demographic data about Saint Louis, MO below.
Local
National
908,289
28,753
Large
Call Center Manager Online Courses and Training Opportunities
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Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Call Center Training
Most companies, whether they sell products or provide services, are in the same business - the relationship business. To that end, customer service goes well beyond a specific job title; from the...
Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...
Salary for Call Center Manager Jobs in Saint Louis, MO
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Licensing / Certification
Required or preferred licenses and certifications for Call Center Manager positions.
Highest Education Level
Call Center Managers in Saint Louis, MO offer the following education background
Bachelor's Degree
37.7%
High School or GED
19.5%
Associate's Degree
14.5%
Master's Degree
12.6%
Vocational Degree or Certification
11.3%
Some College
3.1%
Doctorate Degree
0.9%
Some High School
0.4%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Managers in Saint Louis, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Escalation Management
- Service Standards
- Healthcare Effectiveness Data and Information Set
- Customer Service Management
- Service Sales
- Expediting
- Call Center Management
- Workforce Management
- Inbound
- Call Center Experience
- Talent Development
- Courteous
- Point-of-Sale System
- Merchandising
- Retail Management
- Claims
- Resolution
- Performance Management
- Customer Satisfaction
- Team Leading
- Accounts Receivable
- People Management
- Onboarding
- Problem Resolution
- Cashier Skills
- Health Care
- Referrals
- Staffing
- High School Diploma
- Customer Relationship Management
- Retail
- Military Background
- Conflict Resolution
- Driving
- Auditing
- Telephone Skills
- Collaboration
- Events
- Mentoring
- Coaching
- Spanish
- Sales
- English
- Multitasking
- Problem Solving
- Policy Development
- Teamwork
- Team Building
- Microsoft Office
- Microsoft Excel
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills