Call Center Manager Jobs in Jefferson City, MO
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Call Center Manager jobs in Jefferson City, MO edit
Demographic Data for Jefferson City, MO
Moving to Jefferson City, MO? Find some basic demographic data about Jefferson City, MO below.
Local
National
69,690
2,082
Medium
Call Center Manager Online Courses and Training Opportunities
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Call Center Training
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Entrenamiento Para Call Center - Training for Call Center
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Effective Questioning for Call Handlers
How an organisation handles phone calls can have a direct impact on its success - a badly handled call can mean limited information that might affect service delivery, customer satisfaction and...
Salary for Call Center Manager Jobs in Jefferson City, MO
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Managers in Jefferson City, MO offer the following education background
Bachelor's Degree
37.7%
High School or GED
19.5%
Associate's Degree
14.5%
Master's Degree
12.6%
Vocational Degree or Certification
11.3%
Some College
3.1%
Doctorate Degree
0.9%
Some High School
0.4%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Managers in Jefferson City, MO
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Standards
- Customer Service Management
- Service Sales
- Bank Deposits
- Expediting
- Call Center Management
- Inbound
- Workforce Management
- Call Center Experience
- Talent Development
- Courteous
- Retail Management
- Point-of-Sale System
- Merchandising
- Claims
- Complaint Resolution
- Resolution
- Performance Management
- Customer Satisfaction
- Team Leading
- Accounts Receivable
- People Management
- Onboarding
- Problem Resolution
- Cashier Skills
- Health Care
- Referrals
- Staffing
- Collections
- High School Diploma
- Customer Relationship Management
- Retail
- Military Background
- Conflict Resolution
- Driving
- Collaboration
- Telephone Skills
- Auditing
- Events
- Mentoring
- Spanish
- Coaching
- Sales
- Multitasking
- English
- Problem Solving
- Policy Development
- Teamwork
- Team Building
- Microsoft Office
- Time Management
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills