Call Center Manager Jobs in Augusta, ME
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2 Jobs
WM Customer Experience Supervisor in Augusta , Maine As an EEO/Affirmative Action Employer, all qualified applicants will receive consideration for employment without regard to race, color,...
Lincoln Financial Group Retirement Plan Call Center Supervisor in Augusta , Maine Alternate Locations: Work from Home; Fort Wayne, IN (Indiana) Work Arrangement: Hybrid/Flexible : Work at home and...
Remote WorkDemographic Data for Augusta, ME
Moving to Augusta, ME? Find some basic demographic data about Augusta, ME below.
Local
National
26,322
1,036
Medium
Call Center Manager Online Courses and Training Opportunities
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Entrenamiento Para Call Center - Training for Call Center
Para quien es el curso? Artistas o pintores que quieren pinturas caseros como un negocio. Las personas que tienen un interes en la pintura profesional Requisito de entrada: Este curso esta...
Call Center Training
Phone skills are a highly valuable tool to have in an employee's skill-set, and Call Center Training will help provide those skills. This course will help you improve your phone skills which will...
Call Center Management
In today's fiercely competitive marketplace, the essence of a successful business lies in its ability to create and maintain enduring customer relationships. While products and services are...
Salary for Call Center Manager Jobs in Augusta, ME
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Call Center Managers in Augusta, ME offer the following education background
Bachelor's Degree
37.6%
High School or GED
19.5%
Associate's Degree
14.5%
Master's Degree
12.6%
Vocational Degree or Certification
11.3%
Some College
3.1%
Doctorate Degree
0.9%
Some High School
0.4%
Average Work Experience
Here's a breakdown of the number of years' experience offered by Call Center Managers in Augusta, ME
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%
Qualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Standards
- Service Sales
- Expediting
- Call Center Management
- Workforce Management
- New Hire Training
- Inbound
- Call Center Experience
- Talent Development
- Point-of-Sale System
- Courteous
- Client Services
- Merchandising
- Calendar Management
- Performance Management
- Resolution
- Customer Satisfaction
- Accounts Receivable
- Problem Resolution
- Leadership Development
- People Management
- Team Leading
- Cashier Skills
- Customer Relations
- High School Diploma
- Retail
- Staffing
- Process Improvement
- Listening
- Driving
- Decision Making
- Collaboration
- Telephone Skills
- Mentoring
- Coaching
- Interpersonal Skills
- Reporting
- Sales
- Employee Development
- Critical Thinking
- Multitasking
- Policy Development
- Problem Solving
- Teamwork
- Staff Supervision
- Organization
- Customer Service
- Scheduling
- Leadership
- Training and Development
- Communication Skills
In-Demand skills () are the most popular among employers according to the current jobs in our database. Last updated today!
Other Career Titles
Here are some other career titles that require similar skills