Call Center Manager Jobs in Kennesaw, GA
- Serenity Mental Health Centers
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 2 days ago
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 2 days ago
About the Role Supervise daily call center operations focused on quality, efficiency, and empathy Coach and develop team members to meet service and performance standards Ensure every caller receives...
In PersonCustomer Experience Supervisor
- Serenity Mental Health Centers
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 9 days ago
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 9 days ago
Lead With Purpose. Grow With Impact. Step Into Healthcare Leadership at Serenity. If youve ever wanted a career that truly makes a difference one where your leadership directly impacts peoples...
In Person- Serenity Mental Health Centers
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 9 days ago
- Sandy Springs, GA (13 miles from Kennesaw, GA)
- 9 days ago
Want to Make a Difference for Others as a Leader in Healthcare? Welcome to Serenity. If youve ever thought about a career in healthcare but didnt know where to start this is your sign. Serenity...
In PersonVaco Atlanta is working with an impressive client based in Kennesaw, GA looking for a dynamic Call Center Manager to join their team in a DIRECT HIRE position....
In PersonConduct call monitoring and coaching sessions to reinforce service quality standards....
In PersonRetail Customer Service Coordinator Retail Customer Service Coordinator
- TJX Companies
- Roswell, GA (12 miles from Kennesaw, GA)
- 24 days ago
- Roswell, GA (12 miles from Kennesaw, GA)
- 24 days ago
Retail Customer Service Coordinator TJX Companies 3.5 ( ) Roswell, GA for later Why you should apply for a job to TJX Companies : 4.5/5 in supportive management 75% say women are treated fairly...
In PersonRetail Customer Service Coordinator
- TJX
- Roswell, GA (12 miles from Kennesaw, GA)
- 30+ days ago
- Roswell, GA (12 miles from Kennesaw, GA)
- 30+ days ago
TJ Maxx At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. Youll be part of our vibrant team that embraces diversity, fosters collaboration, and...
In PersonCollaborate across departments to improve processes tied to call center operations. Lead, coach, and develop service and sales agents in a fast-paced environment....
In PersonTemp to Perm Call Center Supervisor
- Southeastrans
- Atlanta, GA (23 miles from Kennesaw, GA)
- 30+ days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 30+ days ago
Work with Call Center Manager to analyze call center volume. Make recommendations to staffing levels in order to meet Grade of Service goals....
In Person Temporary- Safe-Guard Products International
- Atlanta, GA (23 miles from Kennesaw, GA)
- 45+ days ago
- Atlanta, GA (23 miles from Kennesaw, GA)
- 45+ days ago
Please do not respond to direct messages with your personal information. All job applications and your sensitive, personal information should only be submitted via our official job platform....
In Person- ResMed
- Peachtree Corners, GA (23 miles from Kennesaw, GA)
- 45+ days ago
- Peachtree Corners, GA (23 miles from Kennesaw, GA)
- 45+ days ago
What Youll Do Lead & Develop Teams Directly manage multiple Call Center Managers, fostering growth through one-on-ones, coaching, and mentorship....
In PersonDemographic Data for Kennesaw, GA
Moving to Kennesaw, GA? Find some basic demographic data about Kennesaw, GA below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Kennesaw, GA
Highest Education Level
Call Center Managers in Kennesaw, GA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Service Sales
- Call Center Management
- Service Standards
- Workforce Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- Telecom
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- English
- Coaching
- Quality Assurance
- Telephone Skills
- Mentoring
- Policy Development
- Multitasking
- Critical Thinking
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
Other Career Titles
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