Call Center Manager Jobs in Irvine, CA
Director - Call Center General Manager
- AT&T
- Tustin, CA (4 miles from Irvine, CA)
- 5 days ago
- Tustin, CA (4 miles from Irvine, CA)
- 5 days ago
The ideal candidate will be responsible for overseeing all aspects of call center operations, building and sustaining a positive, high-performing culture, and ensuring alignment with organizational...
In Person- Element
- Huntington Beach, CA (14 miles from Irvine, CA)
- 60+ days ago
- Huntington Beach, CA (14 miles from Irvine, CA)
- 60+ days ago
Overview Element has an opportunity for a Customer Services Supervisor; the primary function is to lead the daily activities of the customer service team, ensuring exceptional support for clients...
In PersonDemographic Data for Irvine, CA
Moving to Irvine, CA? Find some basic demographic data about Irvine, CA below.
Call Center Manager Online Courses and Training Opportunities
Salary for Call Center Manager Jobs in Irvine, CA
Highest Education Level
Call Center Managers in Irvine, CA offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Call Center Manager position
- Call Monitoring
- One Call Resolution
- Associate Training
- Service Sales
- Service Standards
- Call Center Management
- Workforce Management
- Escalation Management
- New Hire Training
- Call Center Experience
- Inbound
- Bank Deposits
- Talent Development
- Point-of-Sale System
- Retail Management
- Resolution
- Merchandising
- Courteous
- Cashier Skills
- Customer Satisfaction
- People Management
- Onboarding
- Calendar Management
- Problem Resolution
- Performance Management
- Health Care
- Staffing
- Referrals
- Retail
- Listening
- Collaboration
- Military Background
- Decision Making
- Events
- Driving
- Reporting
- Quality Assurance
- Telephone Skills
- Mentoring
- Policy Development
- Coaching
- Multitasking
- Critical Thinking
- Sales
- Microsoft Office
- Staff Supervision
- Microsoft Excel
- Customer Service
- Problem Solving
- Teamwork
- Scheduling
- Leadership
- Communication Skills
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