IT Analyst (Columbus, OH)

Description

Job Title: IT Analyst

Duration: 9 Months - Contract to Hire

Location: Columbus, OH

• Due to client requirements this role is only open to USC or GC candidates*

Job Summary:

Must Haves

• Required Qualifications for Position
• Bachelor's Degree or equivalent work experience that provides knowledge and exposure to fundamental theories, principles, and concepts
• 2-3 years' experience in infrastructure services or infrastructure analysis, deployment and support
• Experience working closely with service providers and delegating operational activities to them, as directed by a director or manager
• Knowledge of IT infrastructure components, trends and best practices
• Solid skills with computers, operating systems and software (MS Office Suite, MS Project and other IT applications) and ability to learn new technical concepts quickly
• Excellent analytical abilities, including process analysis and development, problem solving and root cause analysis
• Strong teaming skills, collaboration, negotiation, communication, organizational, people management and conflict resolution skills
• Willing to travel to NiSource business unit or Service Provider locations, as needed
• NiSource business operations knowledge
• 2+ year's experience in a support function
• Knowledge of ITIL processes and metrics
• General working knowledge of the gas and electric utility industry

Lead Analyst:

• 6+ years of IT experience in varying support functions
• In-depth experience in ITIL processes and metrics (must be ITIL V3 certified)
• Demonstrated experience in leading multiple process improvement initiatives
• Excellent written and verbal communication
• Understands Project Management Fundamentals (PMP certification is a plus)
• Proven track record in leading successful delivery of technical projects
• Can work independently in multiple functional domains

About Matlen Silver

Experience Matters. Let your experience be driven by our experience. For more than 40 years, Matlen Silver has delivered solutions for complex talent and technology needs to Fortune 500 companies and industry leaders. Led by hard work, honesty, and a trusted team of experts, we can say that Matlen Silver technology has created a solutions experience and legacy of success that is the difference in the way the world works.

Matlen Silver is an Equal Opportunity Employer and considers all applicants for all positions without regard to race, color, religion, gender, national origin, age, sexual orientation, veteran status, the presence of a non-job-related medical condition or disability, or any other legally protected status.

If you are a person with a disability needing assistance with the application or at any point in the hiring process, please contact us at email and/or phone at: [email protected] // ...