Associate Care Navigator- VNSW's Community Care Navigation Program

ASSOCIATE CARE NAVIGATOR i n WORCESTER, MARLBOROUGH OR SHREWBURY areas of Massachusetts.

An affiliated company of VNS Westchester, Community Care Naviagtion is seeking an ASSOCIATE CARE NAVIGATOR To help guide adults through life transitions, VNSW’s Community Care Navigation Program (CCN) provides comprehensive life planning, care navigation and wellness services in the comfort of an individual’s home – in-person or virtually.

VNS Westchester is a destination Employer who cultivates a people oriented environment and fosters professional development.

“We take care of our People!”

JOB SUMMARY: The Associate Care Navigator works with clients and care-givers/families to provide service coordination and accompaniment and transportation to medical appointments. The Associate Care Navigator works under the guidance of the Care Navigator and in collaboration with the Care Navigation and Entitlement team. The Associate Care Navigator is responsible for carrying a client case load and performing the following functions:

1. Provides transportation and accompaniment to medical appointments, as necessary
2. Accompanies client to ER, when necessary
3. Collaborates with Care Navigation team to meet Lifeplan goals of client
4. Attends discharge and care planning meetings as client advocate and documents any changes for client and Care Navigator
5. Plans and coordinates all aspects of client moves
6. Coordinates and arranges for personal care items as requested by client and approved by Care Navigator
7. Coordinates external services as requested by client and Care Navigator
8. Provides emotional support and companionship to clients as needed
9. Reports any change of client status to Care Navigator and client caregivers
10. Documents all interactions and occurrences in Home Health Exchange.
11. Educates and Advocates for the client in all venues. Functions as client’s health care advocate.

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SPECIALIZED SKILLS AND COMPETENCIES :

1. Bachelors degree required; can be in process of obtaining degree. Nursing students are welcome to apply. Social workers and CNAs can apply as well. Candidate will receive on the job training.
2. Candidate must have valid Massachusetts driving license and be willing to drive clients.
3. Candidate will demonstrate independence, flexibility, responsiveness and good organizational skills

4. Understanding and ability to deliver highest degree of customer focused services.
5. Excellent verbal and written communication skills. 6. Hours are flexible and college schedule can be accommodated. Must be available to travel within Marlborough MA and surrounding areas on a daily basis.

REPORTS TO: Director of Community Care Navigation Program

Salary: $60 - $75K annually based on a full time schedule.
Days and Hours are Flexible. Part time will be considered.

Outstanding benefits package. Must work at least 21 hours weekly to be eligible for our benefits.