Teller I

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[Come be a part of something greater! Great Southern Bank is committedto fostering an environment where everyone can contribute and succeed atevery level. By embracing diversity, we celebrate and value differencesin age, outlook, cultural background, lifestyle and physical ability. Weoffer career opportunities and advancement across a wide range ofdisciplines. Ranked top ten in Forbes Best Bank four years in a row.Come join our team of customer service experts today!]{#isPasted}

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General Description

Provides a variety of customer service functions, including productreferrals and meeting Banking Center Associate Standards. Provideexemplary customer service. Process a variety of financial transactionsin a timely and accurate manner. Maintain security of assigned cash,balancing each days transactions and verifying cash totals.

Essential Duties and Responsibilities

1. Accountable for representing the bank in a courteous andprofessional manner; knowledgeable of 5 Winning Ways of CustomerService and implements on a daily basis. Meets or exceeds SecretShop score expectations. This duty is performed about 20% of thetime.
2. Has a basic working knowledge of and routinely refers customers toappropriate Great Southern services and products. Meets or exceedsreferrals expectations. Consistently and accurately uses CRMprogram. This duty is performed about 20% of the time.
3. Responsible for balancing each days transactions and verifying cashtotals. Responsible for locating any cash differences and ensuringthat they are properly documented and reviewed. Meets or exceedsbalancing expectations. This duty is performed about 20% of thetime.
4. Processes all transactions efficiently and accurately. Meets orexceeds POD error expectations. This duty is performed about 15% ofthe time.
5. Maintain confidentiality of customer account information, securityalarm codes, and general codes used within the facility. Ensureseffective implementation of bank security policies and procedures,and attends annual BSA and Security training. This duty is performedabout 10% of the time.
6. Ensures full compliance with and implementation of all bank policiesand procedures. Is familiar with and has working knowledge ofappropriate banking regulations. This duty is performed about 15% ofthe time.
7. Maintains regular and reliable attendance, punctuality and personalappearance. Reads, writes, and communicates in a clear and efficientmanner via various types of correspondence, such as, in person,phone, email, letters, etc. Adheres to all company policies andprocedures, as well as all applicable banking rules, regulations,and laws (including BSA/AML).
8. Performs any other related duties as required or assigned.