Operations Manager

Role: JS Account Manager

Join Platinum Cleaning & Facility Services (PCFS), a division of Healthcare Services Group, Inc., as a Janitorial Services Account Manager , where you will oversee janitorial cleaning and facilities maintenance operations at your assigned primary site. At PCFS, we are passionate about delivering exceptional service and maintaining clean, safe, and welcoming environments for our clients. If you share our commitment to excellence and enhancing customer and resident experiences, join us and make a difference!

What We Offer:

• Unlimited Paid Time Off
• Comprehensive Benefits Package - Medical, Dental, and Vision
• Free Telemedicine Services on Day 1*
• Free Prescription Discount Program
• 401(k)
• Get paid when you need it with PNC EarnedIt
• Financial Wellness Support from PNC Workplace Banking
• Employee Assistance Programs
• Training & Development Opportunities
• Employee Recognition Programs
• Employee Stock Purchase Plan
• Nationwide Transfer Opportunities and Career Development

*Not available in AR.

Responsibilities

• Manage and supervise day porters, night janitors, floor care technicians, and pressure washing teams at the assigned primary site.
• Ensure compliance with company policies, procedures, and industry standards for janitorial services and facilities maintenance at the site.
• Oversee staff training, development, and scheduling, emphasizing cleaning techniques, safety protocols, and customer service tailored to the needs of the property manager or general manager, while managing payroll, labor hours, and overtime to ensure efficient use of labor resources and adherence to labor budgets.
• Maintain accurate records of expenditures, supplies, personnel, equipment, labor budgets, and expense budgets for cleaning supplies, chemicals, and consumables for the assigned site.
• Act as the primary liaison between the property manager or general manager and the janitorial staff, effectively communicating directives and ensuring satisfaction at the site.
• Monitor inventory levels for cleaning supplies and equipment, ensuring adequate stock and proper maintenance at the site.
• Conduct regular inspections to uphold high standards of cleanliness, safety, and facility upkeep at the site.
• Address and resolve client or staff concerns in a timely and professional manner.
• All other duties as assigned.

• Qualifications
• 1-3 years of experience in janitorial services, facilities maintenance, or a related field, with at least 1 year in a supervisory role.
• High school diploma or equivalent required; some college or vocational training in facilities management or a related field preferred but not required.
• Strong leadership, communication, and problem-solving skills.
• Knowledge of janitorial cleaning techniques, safety protocols, and equipment maintenance (e.g., floor care machines, pressure washers).
• Certifications such as OSHA training or IJCSA (International Janitorial Cleaning Services Association) certifications are a plus but not required.
• Ability to lift up to 45lbs, stand for long periods, operate cleaning equipment, and work in various weather conditions (e.g., for pressure washing).
• Valid drivers license and reliable transportation required.

Ready to Join Us?

If you're looking for an opportunity to grow your career in environmental services management and be part of a supportive and dedicated team, apply now and start making a difference at PCFS!

PCFS is proud to be an equal opportunity employer committed to diversity and inclusion in the workplace. We encourage employees to bring their authentic, original, and best selves to work for a culturally inclusive team. We offer equal employment opportunities (EEO) to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions or affiliations, veteran status, or other legally protected classes. PCFS also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.