Systems Administrator

Job ID Number

Employment Type

Worksite Flexibility

Job Summary

Job Description

We are seeking a Systems Administrator to be responsible for the installation, configuration, operation, maintenance, documentation, and security of systems supported by the Messaging, Collaboration, and Security Services (MCS) group. This position will be full time and hybrid.

What Youll Do

• Receives, analyzes, and implements DNS record requests

• Installs and maintains MCS supported cloud and server-based systems including file and print, active directory, DNS, DHCP, Azure File Services, and SharePoint

• Collaborates and coordinates with stakeholders and necessary team members to ensure they are configured to prevent service interruptions

• Researches, designs, implements, and administers various programs onto servers to include monitoring tools, antivirus, backup, recovery agents, technical support tools such as ADUC, Print Management, UPS software, as well as other software packages where requested and approved

• Works with supervisor and senior technicians to implement new and existing cloud services, verifies configurations, and ensures that it is operating optimally

• Examines application performance, and overall service capacity to make timely recommendations of upgrades, additions, and replacements

• Collaborates work with team systems administrators, including the planning, testing, implementation, and support for infrastructure and services administered by the team

• Coordinates operational responsibilities and projects in conjunction with managers

• Monitors/analyzes DOIT Help Desk work orders; performs tier 2-3 evaluation, troubleshooting, and resolution over the phone or via PC whenever possible, or transfers to a senior level specialist, as required

• Follows all established DoIT procedures for documenting activities, problem reporting, and scheduling infrastructure changes

• Develops and maintains documentation related to MCS processes, procedures, and standards

What You'll Need

Required:

• Five (5) plus years of expertise and/or relevant experience with Microsoft Server DHCP & DNS Management

• Five (5) plus years of expertise and/or relevant experience with Windows Active Directory and Azure AD Identity Administration

• Five (5) plus years of expertise and/or relevant experience with Microsoft Windows Server administration

• Five (5) plus years of expertise and/or relevant experience with Enterprise Print Server management

• Three (3) plus years of expertise and/or relevant experience with PowerShell/Graph Scripting

• Three (3) plus years of expertise and/or relevant experience with Azure File Services administration

Desired:

• Three (3) plus years of expertise and/or relevant experience with MS SharePoint, Teams & OneDrive - troubleshooting user access from the backend - authentication, permissions, licensing

• Three (3) plus years of expertise and/or relevant experience with Exchange Online Administration Experience

• Three (3) plus years of expertise and/or relevant experience with Information Security

Physical Demands

• Ability to safely and successfully perform the essential job functions consistent with the ADA and other federal, state, and local standards

• Sedentary work that involves sitting or remaining stationary most of the time with occasional need to move around the office to attend meetings, etc.

• Ability to conduct repetitive tasks on a computer, utilizing a mouse, keyboard, and monitors

Reasonable Accommodation Statement

If you require a reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employment selection process, please direct your inquiries to application.accommodations@cai.io or ....

Equal Employment Opportunity Policy Statement

It is the policy of CAI not to discriminate against any employee or applicant due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. It is also the policy of CAI to take affirmative action to employ and to advance in employment, all persons regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran, and to base all employment decisions only on valid job requirements. This policy shall apply to all employment actions, including but not limited to recruitment, hiring, upgrading, promotion, transfer, demotion, layoff, recall, termination, rates of pay or other forms of compensation and selection for training, including apprenticeship, at all levels of employment. Employees and applicants of CAI will not be subject to harassment due to race, color, religion, sex, sexual orientation, gender identity, national origin, age, marital status, genetic information, disability or being a protected veteran. Additionally, retaliation, including intimidation, threats, or coercion, because an employee or applicant has objected to discrimination, engaged or may engage in filing a complaint, assisted in a review, investigation, or hearing or have otherwise sought to obtain their legal rights under any Federal, State, or local EEO law is prohibited.