Administrative Assistant - Commercial Services

Join Our Team at MasterCorp, Inc.!
At MasterCorp, Inc., we provide exceptional service and innovative solutions in the hospitality industry. As a leader in our field, we believe in the power of teamwork, integrity, and a commitment to excellence. Our dynamic and inclusive workplace fosters growth, creativity, and the opportunity to make an impact. We are looking for passionate and driven individuals to join our team and help us continue to deliver outstanding results for our clients.

POSITION OVERVIEW
The Administrative Assistant, Operations will provide support to the general organization and its customers and must ensure they follow company mission statement and values. This position provides general office and recruiting support with a variety of clerical activities and related tasks.

ESSENTIAL FUNCTIONS
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answer day to day Associates questions as necessary.
• Organize employees safety program with follow up to Area Manager ensuring completion of training and proper documentation was submitted for retention.
• Direct Associates to the correct MasterCorp Department related to various questions; such as vacation/sick time accruals, verifications of employment, pay stub requests, etc.
• Achieve branch staffing objectives by recruiting and evaluating job candidates.
• Establish recruiting requirements by meeting with managers to discuss staffing needs and evaluation of recruitment metrics. Update recruiting sheet daily.
• Determine applicant requirements by reviewing of job description and job qualifications.
• Coordinate applicant interviews with hiring managers.
• Create job requisitions.
• Make job offer letters.
• Assist Associates with site-specific background authorization paperwork as necessary.
• Assist new hires with completing New Hire paperwork and onboarding.
• Perform initial new hire orientation and safety training.
• Coordinate new hires information and start date with field managers.
• Collect and organize payroll information and submit to Payroll Department for processing.
• Improve company attractiveness by recommending new policies and practices, by monitoring job offers and compensation practices, and by emphasizing benefits and perks.
• Update job knowledge by participating in educational opportunities, reading professional publications, maintaining personal networks, and participating in professional organizations.
• Disburse Customer History Reports (CHR).
• Provide coverage for front desk at beginning and/or end of day based upon schedule.
• Attend Operations (Ops) meetings.
• Answer phone.
• Print out and update checklists and nightly logs.
• Print out timesheets for Managers.
• Create Blood Borne Pathogens (BBP) and Health Insurance Portability and Accountability Act (HIPPA) certificates as needed.
• Create ancillary proposals as needed.
• Process supply orders.
• Send reports to customers.
• Monitor MCS email and respond to customers emails throughout the day.
• Receive supply orders .

EXPERIENCE AND EDUCATION

• Minimum two (2) years experience branch administrator and/or recruiting in relevant industry environment
• High School Diploma or equivalent combination of education and work experience
• Bachelors degree preferred

OTHER QUALIFICATIONS

• Ability to speak, read, and write fluently in English and Spanish
• Exceptional recruiting and interviewing skills
• Phone and online meeting platform skills
• Support workplace diversity
• Familiarity with relevant employment Law
• Displays professionalism with proven organization and project management skills

TRAVEL REQUIREMENTS

• Rarely on average 5% of travel on a quarterly basis

WORK ENVIRONMENT
This job operates in a professional office environment routinely using standard office equipment such as computers, phones, copiers, faxes, and filing cabinets.

The is not limited to the above-mentioned job description and may be requested to do additional tasks as directed by MasterCorp Management.

MasterCorp Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or expression, genetics or protected Veteran status, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training.

Equal Opportunity Employer Statement:
We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.
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Thank you for considering a career with MasterCorp, Inc. We look forward to reviewing your application.