Revenue Cycle Services Coordinator 3

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Job Title: Revenue Cycle Services Coordinator 3 Department: Dentistry | Patient Financial Services The Ohio State University College of Dentistry is seeking a Patient Revenue Cycle Senior Coordinator for the Predoctoral Student Clinics. The Predoctoral Clinics are an important part of the health care delivery system ensuring optimal health care experience for our dental patients and students. This position is an integral member of the College of Dentistry care teams. Overall responsibilities include patient scheduling, taking incoming patient calls, patient registration, verifying accuracy and completeness of forms, coordinating with and disseminating information to the patient care team. Answers questions and provides accurate information about services and College information; works in a team environment supporting and providing backup coverage as necessary; maintains a high degree of professionalism with all patients and teammates. This position may include weekends and evening work. Work Schedule: Monday - Friday, 7:30am - 4:30pm Screening Requirements: This position requires successful completion of a criminal background check and drug and alcohol screening. Physical Requirements: Candidate must be able to push / pull carts containing office supplies, bend / stretch / twist to pick up supplies, maintain office appearance, stand and walk for periods of time serving and assisting customers. Education and Experience Qualifications: Required: High school diploma/GED and two (2) years of in customer service or communications, including researching, analyzing and interpreting information. Desired:4-6 years of relevant experience desired. Scheduling patient appointments accurately in a medical or dental setting; working knowledge of electronic health record (EHR) software; very detailed oriented; developed organizational skills; excellent verbal and written communication skills; a high level of proficiency using Microsoft Office in a business environment; ability to complete appropriate correspondence to maintain patient communication; self-motivated individual capable of making informed decisions independently; open to develop and create on-going process improvements; working as a team member and has high level of emotional intelligence; able to develop positive working relationships with a diverse population; creates and analyzes patient data with a high level of accuracy. Additional Information: The Ohio State University College of Dentistry is the fourth largest public dental school in the United States and it is the only public dental school in Ohio. The college is divided into ten divisions with all major ADA-recognized dental specialties represented. The college has approximately 600 students in its undergraduate and graduate programs. Location: Postle Hall (0024) Position Type: Regular Scheduled Hours: 40 Shift: First Shift Final candidates are subject to successful completion of a background check. A drug screen or physical may be required during the post offer process. Thank you for your interest in positions at The Ohio State University and Wexner Medical Center. Once you have applied, the most updated information on the status of your application can be found by visiting the Candidate Home section of this site. Please view your submitted applications by logging in and reviewing your status. For answers to additional questions please review the frequently asked questions. The Ohio State University is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, disability, ethnicity, gender identity or expression, genetic information, HIV/AIDS status, military status, national origin, race, religion, sex, gender, sexual orientation, pregnancy, protected veteran status, or any other basis under the law. Applicants are encouraged to complete and submit the Equal Employment Identification form. Each day, Buckeyes across the state and around the world make a lasting impact. The Ohio State University sets the stage for academic achievement and innovation. It's where friendships are forged, tradition is brought to life and a better global community is built. Our mission is as clear today as it was 150 years ago: to illuminate a pathway to education, research and health care that creates vibrant futures. Faculty and staff build the incomparable Buckeye spirit through collaboration, a strong sense of community and an unwavering commitment to excellence. Our strength comes from our ability to bring out the best in people and learn from Buckeyes of all backgrounds, passions and talents. Ohio State is a dynamic community where opportunity thrives and individuals transform themselves and their world. Positions are available in countless fields and specialties. Ohio State is a top-20 public university, and its Ohio State Wexner Medical Center is one of America's leading academic health centers and recently ranked No. 4 on Forbes' list of best U.S. employers for diversity. Eligible Ohio State employees receive comprehensive benefits packages, including medical, dental and vision insurance, tuition assistance for employees and their dependents, and state or alternative retirement options with competitive employer contributions. 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