Senior Director, Total Rewards

EyeCare Partners is the nations leading provider of clinically integrated eye care. Our national network of over 300 ophthalmologists and 700 optometrists provides a lifetime of care to our patients with a mission to enhance vision, advance eye care and improve lives. Based in St. Louis, Missouri, over 650 ECP-affiliated practice locations provide care in 18 states and 80 markets, providing services that span the eye care continuum. For more information, visit click to view www.eyecare-partners.com .

The Sr. Director Total Rewards is responsible for all employee benefit and retirement savings strategies, as well as plan administration and team leadership, supporting approximately 6,000 employees and growing. The ideal candidate will thrive in a fast-paced environment with significant growth due to acquisition.

Essential Responsibilities:

• Align Total Rewards strategies to company strategic plan, manage 3 rd party partners, and lead the Total Rewards team in support of executing strategies.
• Align all health and welfare benefits, leaves management, 401(k) and ancillary programs to the needs of our business and our workforce. Ensure plan designs are effective and efficient in the use of our investments in our people.
• Work directly with business leaders to provide strategic direction as it relates to benefit communication, annual/acquisition enrollments and on-boarding new employees enrollment
• Ensure a strong service delivery environment to support the needs of our employees. This includes how we manage employee requests and questions, partner with 3 rd party administrators on their models for serving our people, and leading by example with a service attitude and strong collaboration.
• Ensure an appropriate controls environment across all Total Rewards programs with appropriate controls and audit mechanisms to ensure full compliance.
• Guide efforts to evaluate and audit program performance, analyze trend data and anticipate future trends to best support our growing business.
• Serve as the organizations 401(k) plan Administrator
• Oversee companys risk insurance claims & workers compensation program strategies and administration
• Ensure benefit plan compliance and regulatory filings (plan documents, 5500 filing, legally required notices, etc)
• Manage due diligence for benefit & risk insurance transitions through new company acquisitions
• Provide critical inputs into the companys employee experience initiatives through effective communication strategies that engage colleagues and dependents helping them understand how to optimize their benefits utilization and the value they provide
• Assess risk factors and solutions to manage companys financial performance & regulatory requirements of programs including fully-insured & self-insured under a Multi-Employer Welfare Arrangement
• Recommend new approaches, policies, and procedures to effect continual improvements in efficiency of services performed
• Collaborate with Finance, Legal, Payroll, Procurement other internal stakeholders as needed to ensure compliance with local laws, regulations and contractual obligations
• Attract, retain, train and performance manage the team required to deliver on the service needs of our business

Minimum Qualifications:

• Demonstrated success leading both health and welfare programs and 401(k) plan administration
• Bachelor Degree preferred
• 10+ years of HR Benefits experience with demonstrated ability to exercise appropriate judgment and handle highly sensitive information
• Solid business acumen with an excellent grasp on financial drivers of overall business and benefit plans
• Demonstrated ability to develop strong collaborative relationships within the company and with external vendor partners
• Organized; detail oriented; versatile
• Excellent executive presentation skills, able to communicate complex ideas clearly and concisely and able to respectfully question and/or challenge others to think through problems, improvement opportunities, and viable solutions
• Demonstrated leader/management skills
• Willingness to travel (10%)