Internal Communications Associate

Uncle Giuseppe's Marketplace is growing and with new stores in our near future, we are actively seeking a Internal Communications Associate (Store Communications Admin) for our Corporate Office located in Melville, NY ! (retail experience is required for this position).

The Store Communications Administrator is the central hub for all internal communications between Headquarters, the field team, and store locations . This role is pivotal in ensuring that all communications are clear, consistent, and effectively structured for rapid consumption by store teams. The ideal candidate is highly organized, detail-oriented, and proficient in task management systemsspecifically Ziplineto drive task execution and follow-up.

Responsibilities

• Communication Gatekeeping & Curation:
• • Serve as the primary point of contact for filtering and curating communications from HQ and field teams before they reach store locations.
  • Ensure that all communications are relevant, accurate, and prioritized appropriately.
• Consistency & Formatting:
• • Format and structure all communications to maintain a consistent style and format across all channels, ensuring clarity and ease of understanding for store teams.
  • Develop and maintain templates or guidelines for internal communications.
• Task Execution & Follow-Up:
• • Track and monitor the execution of tasks communicated to stores, ensuring follow-up with relevant teams to confirm completion.
  • Act as a liaison between HQ, field teams, and stores to address any questions or issues regarding task execution.
• Administration of Zipline System:
• • Administer the Zipline task management and communication system, including setting up, managing, and troubleshooting tasks and communications.
  • Train and support store personnel in using Zipline effectively.
• Process Improvement:
• • Continuously evaluate current communication processes, recommend improvements, and implement changes to enhance the efficiency and effectiveness of store communications.
  • Provide regular feedback and reporting on communication performance and task completion metrics to senior leadership.
• Stakeholder Collaboration:
• • Collaborate with cross-functional teams to ensure alignment of communication strategies and priorities.
  • Ensure timely and effective communication during critical periods, such as store openings or urgent operational updates.
• Other duties and functions as assigned

Requirements/Qualifications

• Education & Experience:
• • Bachelors degree in Communications, Business Administration, or a related field preferred.
  • 2+ years of experience in communications, administration, or a similar role, preferably within a retail or multi-location business environment.
• Technical Skills:
• • Proficient in task management systems, with hands-on experience using Zipline or similar platforms.
  • Strong command of Microsoft Office Suite and other standard business communication tools.
• Core Competencies:
• • Exceptional organizational skills with an acute attention to detail.
  • Excellent written and verbal communication skills.
  • Proven ability to manage multiple projects and priorities in a fast-paced environment.
  • Strong problem-solving skills with a proactive approach to addressing challenges.
• Interpersonal Skills:
• • Collaborative team player with the ability to build relationships across diverse teams.
  • Customer-focused mindset with an emphasis on clear and effective communication.

What We Offer:

• Competitive salary and benefits package.
• A dynamic and supportive work environment where innovative ideas are encouraged.
• Opportunities for professional development and career growth.
• A chance to play a critical role in streamlining communication processes across a growing retail network.

Benefits include medical, dental, vision, 401(K), FSA, 50% off in store lunch, 25% off in store shopping and more!