Front Desk Coordinator

Bentz Dental Group is seeking a highly organized and professional Front Desk Coordinator to join our team. The ideal candidate will serve as the first point of contact for our clients, providing exceptional customer service and ensuring smooth operations at the front desk. This role requires strong communication skills, proficiency in office management, and the ability to handle multiple tasks efficiently in a fast-paced environment.

Responsibilities

• Greet and assist clients as they arrive, ensuring a welcoming atmosphere.
• Manage phone systems to handle incoming calls, direct inquiries, and take messages as needed.
• Perform data entry tasks accurately and efficiently, maintaining up-to-date records.
• Schedule appointments and manage calendars for staff members.
• Handle clerical duties such as filing, scanning documents, and organizing office supplies.
• Utilize Word for document creation, Outlook email correspondence, and data management.
• Maintain confidentiality of sensitive information while providing support to medical or dental staff.
• Assist with administrative tasks as required to ensure the smooth operation of the office.

Requirements

• Previous experience as a medical or dental receptionist is preferred but not mandatory.
• Strong computer skills with proficiency in office software, particularly Eaglesoft.
• Excellent time management skills with the ability to prioritize tasks effectively.
• Familiarity with phone systems and basic office equipment.
• Strong attention to detail and accuracy in data entry tasks.
• Exceptional interpersonal skills with a focus on customer service.
• Ability to work collaboratively within a team environment while also being self-motivated.

If you are passionate about providing excellent service and have the skills necessary to thrive in a front desk role, we encourage you to apply for this exciting opportunity.