Section 8 Officer Management Occupancy Reviews ( Hybrid )

position

Section 8 Officer, MOR

division/department

Asset Management/Section 8

classification

Non-Exempt

nature of position

This position is responsible for conducting Management Occupancy Reviews (MOR) as part of CHFA’s role in serving as Project Based Contract Administrator (PBCA) for HUD with management of multifamily housing developments to ensure owner’s compliance with the Section 8 Housing Assistance Payments Program. This position reports to the Manager of Section 8.  Overnight travel is required for this position.

essential functions

Perform all the Core Tasks included in CHFA’s Work Plan for the PBCA Initiative, including:

• Conduct an on-site review of management practices of properties on a routine basis to determine owner and agent compliance with the requirements of Section 8 housing assistance programs.
• Write and submit management reviews in accordance with established procedures.
• Review tenant data files to ensure program compliance and that the correct number of subsidy payments are made in accordance with established procedures.
• Respond to written and verbal requests from owners and management agents, including coordination with supervisor and director on appeal requests, as warranted.
• Identify and monitor potentially troubled developments and take necessary action in conjunction with the supervisor or manager.
• Maintain paper and computer files related to assigned developments.
• Assist in updating procedures as required by changes in the regulations of the Section 8 programs.
• Train customers in compliance training sessions throughout the year through chfareach or other internal/external workshops
• Participate and contribute to all activities and/or projects that directly support CHFA in fulfilling its mission and achieving its vision through dedication to the community in which CHFA serves operational excellence, and fiscal responsibility.
• Other duties as assigned.

knowledge, skills, and ability

Must possess:

• General understanding of Section 8 housing assistance, equal housing opportunity requirements, property management practices, minimum property standards, affordable housing programs, and ownership/management issues
• Solid understanding of laws and regulations to ensure proper compliance and oversight of business processes.
• Ability to write clear, concise letters and reports, as well as communicate effectively, both orally and in writing, with owners, managers, residents, and co-workers
• Capable of working a large workload with regular deadlines and time pressures
• Strong organizational skills
• The ability to make effective presentations to groups in a clear and concise manner.
• Ability to negotiate, problem-solve, and use tact and diplomacy.
• Knowledge of computer software programs such as Microsoft Word, Excel, etc.
• Ability to drive and maintain a valid driver’s license.
• Excellent customer service skills
• Abilities that reflect our values:
  • Ability to continuously improve and develop knowledge and skills while adapting quickly to changing circumstances and processes.
  • Ability to work towards inclusion in all activities and decisions through the solicitation and appreciation of diverse perspectives.
  • Ability to exercise personal accountability in all activities and decisions.
  • Ability to embrace a culture of operational excellence to ensure processes are continually evaluated and improved  as necessary.
  • Ability to operate with a sense of integrity.
  • Ability to have fun with a demonstrated sense of humor.
  • Ability to establish rapport with persons of diverse ethnic, racial, and cultural backgrounds.

experience/education

• At a minimum, desired applicants should have two to three years (2-3) years of work experience in affordable housing, commercial real estate or multifamily housing management.
• Work experience should include duties requiring a general understanding of equal housing opportunity requirements, property management practices, minimum property standards, affordable housing programs, contract compliance and owner/management issues.
• Must maintain a Colorado Class C driver’s license in good standing at all times.
• Bachelor’s Degree, preferred.

equipment used

Telephone; personal computer; calculator; photocopy and fax machine, vehicle.

work environment

The person in this position will perform the position's essential functions in a hybrid environment, including work in the field. Frequent travel, including overnight travel, is required; 75 – 80%.

This requires sitting or standing for lengthy periods, in addition to the ability to assess the physical condition of the properties, which may require accessing areas such as individual units, roofs, basements, boiler rooms, common areas, etc., which may or may not be handicapped accessible.  This position may require reaching, walking, crawling, climbing, moving (pushing/pulling), and positioning items to access these areas. Ability to provide individual and group training, which requires the ability to speak and hear, with or without the assistance of hearing aids. Ability to type reports and use a computer, with or without assisting devices. This position requires high levels of interaction and collaboration with others.

hiring range

$52,000 – 62,000 + annual bonus

validation statement

This job description is a general description of essential job functions, not intended as an employment contract or to describe all duties someone in this position may perform.

benefit information

• Comprehensive medical, dental, and vision insurance plans with competitive rates
• Generous Paid Time Off, including paid volunteer time and leave programs.
• Please visit our benefits page for additional information

how to apply

External candidates: Please apply online at the CHFA website

Applications for this position are encouraged through February 17, 2025, and will be accepted util the position is filled.

With respect to its programs, services, activities, and employment practices, Colorado Housing and Finance Authority prohibits unlawful discrimination against applicants or employees on the basis of age 40 years and over, race, sex, sexual orientation, gender identity, gender expression, color, religion, national origin, disability, military status, genetic information, marital status or any other status protected by applicable federal, state or local law. Requests for reasonable accommodation, the provision of auxiliary aids, or any complaints alleging violation of this nondiscrimination policy should be directed to the nondiscrimination coordinator, TDD/TTY  CHFA 1981 Blake Street, Denver CO 80202-1272, available weekdays 8:00 a.m. to 5:00 p.m.