Front Office Receptionist

Job Responsibilities

* Greet people entering the building, answering any questions, providing directions and alerting staff when someone is there to meet or visit them
* Answer a multiple line phone system, manage calls by routing them to the proper extensions or taking messages and delivering them within our message system along with setting up conference calls as requested
* Manage the building log of who is entering and exiting the building
* Accept deliveries and mail, organize them to be distributed to the correct recipients using the office mailing system and ensure they get to the recipient in a timely manner while also managing outgoing mail and packages for pickup
* Serve as the face of the company, offering friendly service to those entering the building or calling in on the phone
* Maintain the reception area, keeping it clean and free of clutter

* Prepare daily Patient Payment Summary

* Maintain record of payments and deposits

* Alert patients of balances due 

* Assist new applicants who come into the building to apply for positions, including providing them with applications, pens and clipboards along with any reference material they may need, such as telephone directories or Wi-Fi passwords

* Handle filing and data entry as requested

* Order office supplies via Administration Office

* Assist with maintenance of Office Operations

* Assist Mediical department with medication preparation as required

* Enter in daily nursing notes into EMR system for processing/billing

* Other administration and admission duties as assigned by Program Director or Clinical Supervisor

Job Skills & Qualifications

Required:

* High school diploma or GED
* At least two years of training or experience in customer service and office work
* Computer proficiency
* Strong verbal and written communication skills
* Ability to work independently

* Available to work Monday- Friday 5:00 am-12:00 pm