- Job Description Customer Service Agents and/or Dispatchers Needed:
Starting at $14-$16 hourly based on experience! Looking for advancement and a raise? This position has a built in promotion program that will allow you to earn 2 raises in your first six months ! Candidates who are bilingual in Spanish and English are welcome to apply as well, with great compensation.
What you will doOur Customer Service Agents will serve as Emergency Dispatch Operators, monitoring systems for alarm signals and responding to alarms using the information provided in instruction screens.
- You will learn about the dispatch operator role and standard operating procedures through our paid training course.
- Once on the job, you will place the necessary outgoing calls to verify an alarm, dispatches the proper authorities, and notifies responsible parties.
- Part of your job will be to properly document what happened and how you handled this situation within the system and make sure you followed all of the appropriate steps.
- Must be 18 years old
- Multiple shifts available
- Minimum of six (6) months of customer service experience; one year or more call center experience preferred
- High school diploma or GED preferred
- Excellent communication skills
- Able to type between 20 - 25 wpm
- Basic knowledge of computer applications
- Ability to work efficiently under pressure
- Strong problem-solving skills
- Strong organizational skills
- Strong work ethic
#JCI
Job ID: 462200148
Originally Posted on: 1/21/2025
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