Manage the ticket queues for the Tier 1 and Tier 2 CCaaS (AWS Connect) application support team. Provide guidance and assistance to Tier 1 and Tier 2 resources as needed. Provide a daily summary...
Help Desk Lead/Trainer This job opportunity is part of a RFP process; candidates are invited to submit their resumes detailing relevant experience. Location: Washington DC (Onsite) Clearance:...
Deskside Support Technician Contractor place Washington, District of Columbia calendar_today 26 Mar 2025 Akkodis is seeking a Deskside Support Technician for a contract job with a client in...
The Space Telescope Science Institute (STScI) is a multi-mission science operations center for NASA’s flagship observatories. Our world-class astronomical research center is based on the Johns...
Help Desk Lead - Cleared Position Unison, Inc. View Employer's Profile FOLLOW EMPLOYER Yesterday Top Secret/SCI Mid Level Career (5+ yrs experience) $125,000 - $150,000 Full Scope Polygraph IT -...
Zachary Piper Solutions is seeking an Operations Support Center (OSC) Lead Help Desk Lead to provide expertise to a federal client in support of their mission critical systems in defense of our...
ITSM Queue Manager/Analyst Location: Alexandria, VA (Remote, Full-Time, M-F) Overview: KeenLogic is seeking a talented and self-motivated individual to ll the role of ITSM Queue Manager/Analyst...
Overview MPR Associates, Inc. (MPR), a thriving multi-discipline, specialty engineering services and consulting firm, is actively seeking a capable and motivated Service Desk Manager to join our...
If interested reach out directly to ... or call/text ... Position Title: Service Desk Manager Public Trust Job Overview: Currently hiring for a Service Desk Manager. This position will be located...
Our client is looking to hire a Sr Desk Side Technician. This is an expert level customer support role. The Desk Side Support (DSS) Technician, under the general direction of the DSS Supervisor,...
Summary: Seeking a Deskside Support Technician with expertise in IT support and government security clearance. Requirements: High School diploma with 5+ years of relevant experience Current Secret...
Responsibilities & Qualifications RESPONSIBILITIES Team Leadership & Development: Lead, mentor, and develop a team of service desk professionals, creating an environment that promotes teamwork,...
Are you passionate about improving the Amazonian workplace experience? Do you thrive in a fast-paced environment in which you have the opportunity to influence change? We are searching for a...
Moving to Crofton, MD? Find some basic demographic data about Crofton, MD below.
Local
National
26,404
550
Medium
Help Desk Manager Online Courses and Training Opportunities
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To assist an individual seeking employment as a Help Desk manager, this program aims to provide an overview of the typical knowledge and skills required, without focusing on any one technology...
Are you looking to enter and pursue a career in the IT Help Desk industry? Are you searching for a resource that can assist you with learning the basics of what IT Help Desk technicians should...
To assist an individual seeking employment as a Help Desk technician, this program and associated workbook aims to provide an overview of the typical knowledge and skills required, without...
Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.
Highest Education Level
Help Desk Managers in Crofton, MD offer the following education background
Bachelor's Degree
40.8%
Associate's Degree
17.8%
Master's Degree
14.5%
Vocational Degree or Certification
12.7%
High School or GED
10.6%
Some College
2.5%
Doctorate Degree
0.8%
Some High School
0.4%
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