Help Desk Manager Jobs in Phoenix, AZ
- Insight Global
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 3 days ago
- Goodyear, AZ (19 miles from Phoenix, AZ)
- 3 days ago
Insight Global is looking for an IT Support Specialist to support a global logistics customer. This person will be responsible for handling break-fix requests via ServiceNow on a daily basis....
In PersonLinux and Cloud Application Support Specialist
- Elite Technical
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 12 days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 12 days ago
Our client, a leading federal defense contractor has multiple openings for Linux and Cloud Application Support Specialists responsible for ensuring virtual machines and applications run successfully...
In PersonDeskside Support Technician Deskside Support Technician
- Kyndryl
- Phoenix, AZ
- 45+ days ago
- Phoenix, AZ
- 45+ days ago
Escalate complex issues to higher-level support teams as needed. Maintain accurate records of support requests and resolutions....
In PersonThe Role We are seeking a proactive and personable Deskside Support Technician to join our clients onsite IT support team....
In Person- Axon
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 90+ days ago
- Scottsdale, AZ (11 miles from Phoenix, AZ)
- 90+ days ago
Your Impact As a Manager of Technical Support you will help drive key strategic decisions to improve the 24 x 7 technical support experience....
HybridDemographic Data for Phoenix, AZ
Moving to Phoenix, AZ? Find some basic demographic data about Phoenix, AZ below.
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Salary for Help Desk Manager Jobs in Phoenix, AZ
Required or preferred licenses and certifications for Help Desk Manager positions.
Highest Education Level
Help Desk Managers in Phoenix, AZ offer the following education backgroundQualifications / Skill Sets
The following top skills are often required or desired to land a Help Desk Manager position
- Remote Desktop Protocol
- IT Strategy
- Healthcare IT
- Remote Support
- Problem Management
- IT Leadership
- SQL Server Reporting Services
- BMC Remedy
- Windows 10
- Technical Troubleshooting
- Application Support
- Windows OS
- Service Now PaaS
- IT Service Management
- Windows Server
- Service Delivery
- MacOS
- Operating Systems
- User Experience
- IT Support
- Incident Management
- VoIP
- Mobile Device Management
- Zendesk
- Disaster Recovery
- Computer Science
- ServiceNow
- ITIL
- Help Desk Support
- Microsoft Office 365
- Installation
- Resolution
- Customer Satisfaction
- Continuous Improvement
- Microsoft Active Directory
- Information Technology
- Technical Support
- Engineering
- Microsoft Windows
- Collaboration
- Documentation
- Military Background
- Troubleshooting
- Prioritizing
- Process Improvement
- Reporting
- Mentoring
- Coaching
- Employee Development
- Bachelor's Degree
- Research Skills
- Microsoft Office
- Staff Supervision
- Customer Service
- Problem Solving
- Scheduling
- Leadership
- Communication Skills
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