Customer Service Manager Jobs in Worcester, MA

1-15 of 20 Jobs

Personal Lines Client Service Manager

  • Northborough, MA (9 miles from Worcester, MA)
  • 45+ days ago
  • Northborough, MA (9 miles from Worcester, MA)
  • 45+ days ago

Introduction Indulge your passion for problem-solving and embrace the thrill of addressing risk head-on at Gallagher's global brokerage team. Join a family of diverse minds, united by a relentless...

Customer Service Lead

  • Northborough, MA (9 miles from Worcester, MA)
  • moments ago
  • Northborough, MA (9 miles from Worcester, MA)
  • moments ago

Join our team of more than 34,000 team members, supporting our members and communities in our Club Support Center, 235+ clubs and eight distribution centers. BJs Wholesale Club offers a...

Full-Time Customer Service Supervisor

  • North Smithfield, RI (23 miles from Worcester, MA)
  • 22 hours ago
  • North Smithfield, RI (23 miles from Worcester, MA)
  • 22 hours ago

About the Role In this role, you will be the expert in point of sale and customer services, providing direction and working alongside associates to deliver excellent customer service. You will...

Retail Customer Service Supervisor

  • Millbury, MA (5 miles from Worcester, MA)
  • 3 days ago
  • Millbury, MA (5 miles from Worcester, MA)
  • 3 days ago

PetSmart does Anything for Pets and Everything for You – JOIN OUR TEAM! Retail Customer Service Supervisor (Key Holder) About Life at PetSmart At PetSmart, we’re more than just a company obsessed...

Client Success Manager (Eastern or Central US Time Zone)

  • Maynard, MA (21 miles from Worcester, MA)
  • 6 days ago
  • Maynard, MA (21 miles from Worcester, MA)
  • 6 days ago

performance planning and reviews with each client in your portfolio Work closely with other members of the ClearGov team to fulfill client requests Successfully renew annual client subscriptions and uncover cross-sell...

Remote Work

Relationship Banker - Framingham, MA area

  • Ashland, MA (17 miles from Worcester, MA)
  • 6 days ago
  • Ashland, MA (17 miles from Worcester, MA)
  • 6 days ago

in daily activities to do what is right for clients and the bank, adhering to all applicable laws and regulations Grows business knowledge and network by partnering with experts in small business, lending...

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Customer Service & E-Commerce programs; this means you lead processes supporting the...

Customer Service Coordinator II

  • Marlborough, MA (14 miles from Worcester, MA)
  • 15 days ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 15 days ago

JOB SUMMARY We are seeking a Customer Service Coordinator II who will be responsible for providing Doble customers with world-class customer care. The customer care coordinator provides...

Relationship Banker - Framingham, MA Branch

  • Framingham, MA (19 miles from Worcester, MA)
  • 17 days ago
  • Framingham, MA (19 miles from Worcester, MA)
  • 17 days ago

Act This position is subject to the Dodd Frank/Truth in Lending Act qualification requirements for Loan Originators....

Customer Success Manager

  • Framingham, MA (19 miles from Worcester, MA)
  • 23 days ago
  • Framingham, MA (19 miles from Worcester, MA)
  • 23 days ago

At Definitive Healthcare, our passion is to transform data, analytics and expertise into healthcare commercial intelligence. We help clients uncover the right markets, opportunities and people, so...

Remote Work

Team Manager- Customer Success Consultant

  • Framingham, MA (19 miles from Worcester, MA)
  • 29 days ago
  • Framingham, MA (19 miles from Worcester, MA)
  • 29 days ago

Current Associates are not eligible for Retention or Sign On Bonuses. Staples is business to business. You're what binds us together. Our customer service team supports our company through their...

Customer Service Lead - Part-Time

  • Leominster, MA (18 miles from Worcester, MA)
  • 30+ days ago
  • Leominster, MA (18 miles from Worcester, MA)
  • 30+ days ago

If you have strong leadership skills, a friendly, outgoing demeanor, an interest in retail, and you thrive in a fast-paced environment, join Our Burlington team as a Customer Service Lead!...

Jr. Customer Care Coordinator

  • Woonsocket, RI (24 miles from Worcester, MA)
  • 30+ days ago
  • Woonsocket, RI (24 miles from Worcester, MA)
  • 30+ days ago

Jr. Customer Care Coordinator Precision Coating Company, LLC. Woonsocket, RI Job Details Full-time $17 - $20 an hour 22 hours ago Benefits Health insurance Dental insurance 401(k) Paid time off...

Customer Service & E-Commerce Associate Team Leader (Customer Service, In-Store Shopper Assistant Department Manager)

  • Natick, MA (23 miles from Worcester, MA)
  • 30+ days ago
  • Natick, MA (23 miles from Worcester, MA)
  • 30+ days ago

At Whole Foods Market, we are working to nourish people and the planet. In this role, you will support the Team Leader in leading and executing the Customer Service & E-Commerce programs; this...

Account Manager, Client Services

  • Marlborough, MA (14 miles from Worcester, MA)
  • 30+ days ago
  • Marlborough, MA (14 miles from Worcester, MA)
  • 30+ days ago

Our Company PharMerica Overview As a critical member of a dynamic, growing pharmaceutical services company, you will be vital in the company's success! The Account Manager of Client Services...

Demographic Data for Worcester, MA

Moving to Worcester, MA? Find some basic demographic data about Worcester, MA below.


Local
National
206,930
4,089
Large

Customer Service Manager Online Courses and Training Opportunities

iHire curates thousands of courses in order to recommend the best ones to help further your career. If you register for a course using the links on our site, we may receive a small commission.
Team Engagement for Customer Service Managers
Discover strategies to keep teams engaged with culture, collaboration, and transparency. Learn more about team engagement for customer service managers. This module includes the following lessons:...
Service Etiquette in Financial Services
Service etiquette refers to how service professionals use expected and effective manners to demonstrate professionalism with customers. But lack of appropriate understanding and guidance results...
Customer Service
Studies have shown that it costs five times as much to attract a new customer as it does to keep an existing one. In a survey of customer retention, 44% of companies said that they focus their...

Salary for Customer Service Manager Jobs in Worcester, MA

Estimated salary range based on data from US Bureau of Labor Statistics (BLS) and iHire research efforts.

Licensing / Certification

Required or preferred licenses and certifications for Customer Service Manager positions.



Highest Education Level

Customer Service Managers in Worcester, MA offer the following education background
Bachelor's Degree
35.2%
High School or GED
23.5%
Associate's Degree
14.7%
Master's Degree
11.9%
Vocational Degree or Certification
11.1%
Some College
2.0%
Doctorate Degree
0.8%
Some High School
0.7%

Average Work Experience
Here's a breakdown of the number of years' experience offered by Customer Service Managers in Worcester, MA
1-2 years
42.9%
Less than 1 year
38.0%
None
6.9%
2-4 years
6.8%
4-6 years
4.1%
6-8 years
1.1%
8-10 years
0.2%